People Ops Representative

People Operations Representative - Philippines

We are hiring a People Operations Representative based in the Philippines to support our global employee population. This individual will be a key part of our Global People Operations team, working both front-line and “back-office” operations, ensuring high-quality execution of core HR processes and delivering a responsive, employee-centered experience. This role will report directly to the People Operations Manager based in the U.S.

The ideal candidate is highly organized, detail-oriented, and comfortable working across time zones in a fast-paced, collaborative environment, with a passion for operational work and solving day-to-day employee issues.

• Process employee lifecycle transactions, including new hires, job changes, and terminations.
• Provide tier 1 support for employee inquiries related to HR policies, processes, and tools across supported regions. Escalate complex or advanced employee issues to appropriate partners or teams as needed.
• Coordinate pre-hire onboarding steps and work authorization steps.
• Perform regular data audits to ensure accuracy and integrity of employee records.
• Support basic HR reporting needs.
• Contribute to maintaining process documentation and driving consistency across global operations.
• Maintain and audit employment records.
• Support compliance efforts by assisting with employment-related audits and reports, including I-9 audits, payroll audits, and other mandatory reviews.

Minimum Skills or Experience Requirements

• Flexibility to work US Time hours.
• 2–3 years of hands-on experience in People Operations for a global organization (experience supporting international regions is a plus).
• Familiarity with employee lifecycle processing and experience with data management in an HRIS (UKG experience preferred).
• Strong computer skills in Microsoft Office Suite (especially Excel and SharePoint).
• Ability to analyze and validate data accurately and thoroughly.
• Ability to handle sensitive and confidential information with professionalism.
• Strong professional proficiency in written and verbal English, with the ability to communicate effectively in cross-cultural and business environments.
• Ability to manage tasks independently, prioritize effectively, and meet deadlines with a high degree of accuracy.
• Self-motivated and collaborative team player.
• Commitment to continuous learning, particularly in employment laws, HR technology, and employee experience best practices.
• Bachelor’s degree in Human Resources or a related field is strongly preferred.

Company Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13^th month pay, Solo parent leave, Special leave for women)