People Operations Administrator

What Impact You’ll Have:

The People Operations Administrator plays a key role in supporting day-to-day People & Culture operations with a strong focus on employee support, coordination, and administrative execution. This role serves as a front-line resource for employee inquiries, ensures timely handling of employment verification requests, and partners closely with Business Unit leadership to coordinate meetings, events, and organizational initiatives. 

This is a hybrid role based out of our Tysons HQ, requiring a minimum of 2–3 days per week onsite. The position reports to a Senior Manager, People & Culture and provides direct support to the VP, People & Culture and to the Senior Manager, requiring strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, mission-driven environment. 

What You’ll be Owning:

Employee Support & HR Operations 

• Serve as the primary point of contact for the HR phone line, answering incoming calls and acting as the “front desk” for People & Culture
• Respond to employee inquiries in a timely and professional manner, ensuring a positive employee experience
• Answer employee questions when able, or take detailed messages and route inquiries to the appropriate HR point of contact (HRBP, Benefits, Payroll, etc.)
• Manage and process employment verification requests, including responding to external vendors and internal stakeholders
• Maintain confidentiality and accuracy when handling sensitive employee information 

HR Systems & Data Management 

• Upload, maintain, and audit employee files and documentation within HR systems (e.g., ADP or internal platforms)
• Ensure employee records are accurate, complete, and compliant with company policies and recordkeeping requirements
• Support data entry and updates related to employee changes, onboarding, and documentation tracking 

Coordination & Business Unit Support 

• Partner with Business Unit General Managers to coordinate and schedule meetings, events, and team engagements
• Collaborate with the Events Manager to plan, organize, and execute internal events, including logistics, communications, and onsite support
• Track and manage event timelines, deliverables, and follow-ups 

Administrative & Reporting Support 

• Prepare and maintain meeting materials, trackers, and task documents in Excel
• Support reporting needs by organizing data and ensuring accuracy across HR systems and trackers
• Assist with documenting processes, workflows, and standard operating procedures 

Executive & Team Support 

• Provide administrative and coordination support to the VP, People & Culture and broader leadership team as needed
• Assist in preparing materials, tracking priorities, and supporting key People & Culture initiatives 

General Administrative Support 

• Assist with scheduling, calendar coordination, and meeting logistics
• Support cross-functional initiatives across People & Culture, Finance, and Operations as needed
• Contribute to continuous improvement of HR processes and employee-facing communications 

 What You Must Have:

• U.S. Citizen with the ability to obtain a security clearance
• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
• 1–3 years of HR, administrative, or operations experience
• Strong proficiency in Microsoft Excel (trackers, basic formulas, data organization)
• Experience working with HR systems and managing employee data/files preferred
• Excellent organizational skills with the ability to manage multiple priorities
• Strong communication and interpersonal skills, including professional phone presence
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