About the role
Job Description
What is the Opportunity?
The Wealth Management Online Digital Client Experience team is seeking an experienced Lead Digital Product Owner to drive the execution and delivery of RBC Wealth Management's online and mobile retail platforms. As a key leader, you'll translate established product strategy into exceptional digital experiences, mentor cross-functional teams, and orchestrate alignment across stakeholders and integration partners. You'll own the complete product lifecycle—from requirements definition through development, launch, and optimization—ensuring these mission-critical platforms drive client engagement, advisor productivity, and competitive differentiation in wealth management.
What Will You Do?
Execute against defined product strategy by translating business objectives and market opportunities into clear product requirements, priorities, and delivery roadmaps aligned with Wealth Management Canada's vision.
Drive stakeholder alignment across senior business leaders, Investment Advisors, Legal, Compliance, Risk, and vendor partners by translating complex regulatory and business requirements into clear product priorities.
Manage vendor relationships and performance, including oversight of vendor SLAs, contracts, escalation processes, and delivery accountability to ensure platform stability and innovation.
Champion customer-centric execution by collaborating with Investment Advisors and clients to validate requirements, gather feedback, and ensure the digital experience extends the advisor relationship.
Define comprehensive product requirements that guide Designers and Engineers, ensuring solutions meet advisor and client needs across high-net-worth and ultra-high-net-worth segments while maintaining regulatory compliance.
Drive product adoption by designing change management programs, advisor enablement initiatives, and compelling narratives that maximize platform value realization and user engagement.
Set and monitor KPIs that measure platform performance against business objectives; conduct regular analysis to identify trends, growth opportunities, and areas for improvement.
Mentor and develop cross-functional teams, including junior Product Owners, designers, and engineers, fostering a culture of ownership, strategic thinking, and continuous improvement.
What Do You Need to Succeed?
Must Haves:
Deep industry knowledge with 8+ years of product management experience, with 5+ years expertise in Canadian wealth management, investment advisory, or private banking businesses.
Strong understanding of client servicing models across high-net-worth and ultra-high-net-worth segments, including advisor-client relationships and digital engagement strategies.
Proven vendor management experience, including oversight of vendor performance, SLAs, contracts, escalation processes, and cross-vendor coordination in complex environments.
Demonstrated knowledge of Canadian regulatory requirements and compliance considerations relevant to wealth management, investment products, and digital platforms.
Track record leading product strategy, roadmap development, and cross-portfolio product decisions in a regulated environment; demonstrated impact on business metrics and market position.
Stakeholder management experience—ability to influence and align senior leaders, advisors, and external partners with competing priorities and complex organizational dynamics.
Strategic mindset with exceptional analytical skills; ability to translate data insights, market trends, and regulatory changes into actionable product strategy.
Expert-level communication and presentation skills; ability to articulate vision to diverse audiences (executives, advisors, clients, technical teams, vendors).
Advanced proficiency in product management tools (JIRA, Confluence, or equivalents) and analytics platforms.
Nice-to-Haves:
Product portfolio leadership or multi-team mentorship experience in financial services.
Product launch experience in highly regulated digital banking or wealth management environments.
Fintech or digital banking transformation experience.
User research and customer discovery methodology knowledge.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.
Job Skills
Agile Methodology, Business Case Design, Business Oriented, Communication, Decision Making, Long Term Planning, Process Management, Software Product Management, Software Quality Assurance (SQA), Time ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Skills & Tags
Aplyr's read
Royal Bank of Canada stands as a financial giant in North America, attracting professionals in AI, digital transformation, and regulatory compliance.
What's promising
- •RBC's strong market position in North America provides stability and growth opportunities.
- •The bank invests heavily in AI and digital transformation, offering cutting-edge roles.
- •RBC's diverse financial services cater to a broad client base, enhancing career variety.
What to watch
- •Regulatory scrutiny in the financial sector can impact operations and job stability.
- •Adapting to rapid technological changes may challenge some employees.
- •High competition in the financial industry could pressure profit margins.
Why Royal Bank of Canada
- •RBC's focus on AI modernization differentiates it in the financial services sector.
- •The bank's commitment to sustainability reporting highlights its forward-thinking approach.
- •RBC's extensive role variety in finance transformation attracts diverse talent.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Royal Bank of Canada
Royal Bank of Canada (RBC) is one of Canada's largest banks and a leading financial services provider in North America, offering a wide range of financial products and services to personal, business, and institutional clients.
