HR & Recruitment Lead

ZIRO is a leader in Unified Communications, helping customers deliver modern voice through Teams Phone and Microsoft 365. We help companies migrate, automate and manage their phone systems with industry-leading technology and decades of expertise with enterprise calling. Our platform simplifies the complex, helps IT teams move faster, and deliver a unified experience to every user.

We’re a growing, people-first team that values accountability, courage, innovation, passion, selflessness and good judgment. We are on the mission to make every conversation count, and you can be too!

If you want to learn more about our interview process, and culture, click here: https://goziro.com/careers/

Who you are

You’re a passionate builder of teams and processes, a trusted advisor, and have the kind of “golden retriever” energy that naturally champions great workplace culture. You’ve led full-cycle recruitment across technical, sales, and leadership roles, and you’ve seen enough to know what great looks like in each. You’re also comfortable rolling up your sleeves on the HR fundamentals, from benefits administration and performance management to the occasional legal or compliance puzzle. If you’re a true HR generalist with a real love for recruiting, keep reading.

What you will do

HR

• Maintain and manage employee benefits.

• Support managers with performance initiatives and ensure role clarity.

• Draft agreements, coordinate reviews, and serve as primary contact for exiting employees.

• Maintain accurate and confidential employee files.

• Develop and maintain bilingual HR policies aligned with business needs.

• Own employee experience and advise on policies, leaves, and workplace concerns.

• Leverage talent and market data to inform hiring and people practices.

• Draft offers, contracts, contractor agreements, and manage renewals of contractors.

• Coordinate company onboarding and guide new hiring managers through recruitment processes.

• Provide guidance to employees and leaders on people-related matters.

Recruitment 

• Partner with hiring managers to develop and refine competency-based scorecards that clearly define success in each role.

• Draft compelling job descriptions and publish to relevant boards.

• Proactively build and maintain strong talent pipelines through applicant review, direct sourcing, and referral generation.

• Ensure the ATS and HRIS remains accurate and organized.

• Collaborate with hiring managers to develop structured screening questions aligned to role scorecards.

• Skills & Tags

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