Product Owner, RJFS Operations and Administration

Job Description Summary

Job Description

Leads business ownership and execution of internal digital products that support RJFS divisional teams and enhance the advisor experience. Translates leadership vision and business needs into prioritized initiatives across Salesforce and related internal systems, aligning stakeholders and delivery partners to achieve adoption and business outcomes.

Responsibilities

• Lead execution of short-term roadmaps supporting the RJFS service model and advisor experience.

• Own a portfolio of internal digital products, ensuring tools effectively enable divisional teams and field execution.

• Identify business and advisor experience gaps and translate insights into prioritized product recommendations.

• Partner with senior PCG leaders and cross-functional stakeholders through governance forums to support prioritization and key decisions.

• Provide business leadership for the development and implementation of features and enhancements across Salesforce and supporting platforms, working in close partnership with technology teams.

• Align business, technology, and vendor partners to support effective delivery and adoption.

• Maintain accountability for product adoption and continuous improvement based on user feedback.

• Mentor team members and operate independently in an evolving and ambiguous environment.

Skills

• Translate business needs into clear product direction and priorities.

• Manage and engage stakeholders to support alignment and decision-making.

• Prioritize product and portfolio work considering value, risk, dependencies, and capacity.

• Collaborate effectively with technology teams, vendors, and partners.

• Demonstrate sound judgment and influence in complex environments.

Educational/Previous Experience Requirements

• Bachelor’s Degree and 6 – 10 years of relevant experience in operations, technology, marketing, or a related financial services field.
  OR

• An equivalent combination of education, experience, and training approved by Human Resources.

Education

Bachelor’s: Business Administration, Bachelor’s: Computer and Information Science

Work Experience

General Experience - 6 to 10 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.  Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

 

 

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.