Product Manager, Model Behavior

About the Team

The Model Behavior team is responsible for how OpenAI’s models behave. We’re focused on making current and future models better for people at scale—improving existing capabilities, shaping emerging ones, and scaling model behavior tuning. We collaborate across the company, as our work directly impacts many teams.

About the Role

As a Product Manager for the Model Behavior team, you'll be at the forefront of defining and guiding the future of how our AI models behave in real-world applications. You’ll set clear priorities and drive impactful improvements to model capabilities, balancing user needs, safety considerations, and technical innovation. This role is perfect for a proactive, technically adept PM who thrives on solving challenging, ambiguous problems through structured product thinking and close collaboration.

This position is based in San Francisco, CA, with relocation assistance available.

In this role, you will:

• Define strategic priorities and roadmap for improving model behavior, focusing on user outcomes, safety, reliability, and emerging capabilities. Care for our users, and humanity as a whole, are core to this role.

• Partner closely with research, engineering, product design, and policy teams to translate strategic goals into actionable product initiatives.

• Develop scalable methodologies, tools, and processes for evaluating, tuning, and iterating on model behavior.

• Synthesize user research, community feedback, and quantitative insights into targeted improvements in our AI models.

• Establish and iterate on clear, actionable metrics that accurately reflect model quality and user experience at scale.

You might thrive in this role if you:

• Have 6+ years of product management or related industry experience.

• Have an interest in fields such as human-computer interaction, psychology, philosophy, or other relevant fields.

• Are excited about building not just a product, but a new form of intelligence, with the aim to benefit humanity

• Have hands-on experience driving consensus and action in ambiguous spaces.

• Know how to ask questions that uncover underlying constraints and assumptions.

• Excel at collaborating across diverse teams and communicating complex ideas clearly.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: