Senior Product Designer, Mail

SUPERHUMAN MAIL

At Superhuman, we’ve built the fastest email experience in the world — one that's deeply loved and adored by customers who get through their inboxes twice as fast.

Superhuman Mail, Grammarly, and Coda are now part of the Superhuman Suite, an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. Learn more at superhuman.com and about our values here.

BUILD LOVE

At Superhuman, we have a deep understanding of how to build products that people love. We incorporate fun and play, infusing magic and joy to create experiences that amaze and delight. It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT

We're not solving a small problem, nor are we addressing a small market. We're reshaping the fundamentals of how people work. We're combining premium product craft with enterprise-scale capabilities to rethink how individuals and teams should fundamentally collaborate. We are building a household brand and a worldwide organization. We are here to do our best work, and we hope you are too.

ROLE ‍‍

You’ll join the Superhuman Mail team to design triage workflows in our core product. This is a critical part of the product experience, and your designs will have a major impact on how people work every day.

How you’ll contribute

• Define and shape AI-powered experiences with your teammates in product, marketing, engineering, and data. You’ll help users focus on what matters most, so they can move faster through their day.
• Own and drive design work through every stage of the process: crafting well-executed ideas and sketches, interactive prototypes, high-fidelity designs, and final implementation.
• Conduct qualitative and quantitative research to understand our customers, and competitor analysis to understand our landscape.
• Leverage customer insights to enhance our product experience and amplify user engagement.
• Elevate the design culture at Superhuman by pursuing remarkable quality in your design craft and producing consistent, high-quality work.

How you’ll collaborate

• Partner with product, research, and data to set the vision for your team, and build a roadmap of projects that improve our company’s objectives and metrics.
• Engage with stakeholders across the company, effectively communicating design updates to leadership for feedback and approval.
• Advise product and engineering teammates through a deep understanding of design and interaction patterns, staying abreast of emerging trends and best practices.
• Work with engineering to ensure that high-quality, delightful experiences get built and delivered on time.

SOUND LIKE YOU?

Experience and expertise

• You have 5+ years relevant experience in similar product design roles.
• You’ve demonstrated a solid mastery of product design fundamentals, including visual and interaction design, typography, layout, and visual hierarchy. You’re an avid prototyper, and you sweat the details to build a premium, polished experience for users.

Values and perspectives

• Curiosity: You’re a perpetual learner, constantly seeking out new insights and industry trends to add to your repertoire of ideas and solutions. You’re exceptionally curious about technology, design, product, and people.
• Delight and Empathy: You understand how customers think and feel, and you care deeply about their journey. You enjoy creating delightful user experiences that go the extra mile.
• Communication and Collaboration: You’re confident sharing your thoughts in verbal or written form. You engage constructively in debates, and can facilitate discussions with engineers and product managers to drive strategy and execution.
• Bias to Action: You’re comfortable with ambigui