Senior Software Engineer, Backend - Patient Experience

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

We are looking for a Senior Backend Software Engineer to join the Patient Experience team at Ro. In this role, you will design, build, and maintain high-throughput, low-latency backend services that directly support how Ro provides care to our patients. You will be responsible for systems that enable efficient and high-quality patient onboarding, care management, and  insurance benefits verification workflows. These workflows empower our clinical and non-clinical team members to respond effectively to patient needs and allow Ro to scale our patient-centric healthcare model to millions of individuals seeking treatment.

You will design and implement new applications and enhance existing platform capabilities while contributing to the evolution of Ro’s technical architecture. As a senior member of the team, you will help define and lead the technical roadmap, owning initiatives from ideation through design, implementation, and maintenance. You will collaborate closely with product, design, and data teams, and have opportunities to partner with security, care operations, clinical, and legal experts to ensure solutions meet the highest standards of quality and compliance.