About the role

Aplyr's Quick Take

This role is about supervising a team of collections associates to manage accounts receivable and improve cash flow. You'll be responsible for assigning tasks, monitoring performance, and ensuring the team meets financial targets while handling escalated issues. It's a management position focused on team leadership and process improvement.

Good fit

Ideal candidates have 3+ years in finance or credit management and experience leading teams. You should be results-oriented, comfortable with metrics, and able to navigate cross-functional relationships.

Worth noting

The role requires fluency in English and at least one regional language, which may limit the applicant pool. Additionally, the emphasis on process improvement and metrics-driven success suggests a high-performance culture.

The Collections Supervisor will organize and prioritize the work of collections associates to reduce aged receivable balances. They will effectively assign the work within their team to make sure the workload is properly balanced between team members, and follow departmental processes and guidelines. The role is responsible for maintaining a successful team and supporting an efficient order-to-cash process. They will prioritize team efforts to meet cash targets, report on monthly progress, and highlight concerns to the collections manager to continually drive exceptional results in support of the GBS+ service mission.

Responsibilities:

Manage the Trade Accounts Receivable portfolio and monitor trends to address issues, speed up cash flow, and identify process improvements.

Maintain relationships with various departments to resolve payment issues and provide KPIs analysis for senior finance leadership.

Prepare and present productivity metrics and qualitative analysis to stakeholders; communicate with leadership on credit risks, bad debt, and bankruptcies.

Collaborate with finance and sales management, and interface with support functions to ensure service delivery.

Handle escalated payment delays, high-risk customer credit issues, and manage account risk through order queue policies.

Review and monitor portfolio write-offs and reserves for bad debt; enforce credit policies and meet annual objectives/KPIs.

Provide daily direction to staff; ensure staffing levels meet targets and standardize credit processes.

Support audits, process improvement initiatives, system enhancements, and special projects affecting Credit Services.

Lead, manage, and develop a team; handle HR issues, talent planning, recruiting, hiring, onboarding, and training.

Create an environment of accountability and metric-driven success.

Basic Qualifications:

4-year college degree
3+ years of combined experience in accounting, finance or credit management

Experience leading cross-functional projects in the finance sector; willingness to learn problem solving and Green Belt methodology

Experience working with PC, Credit Systems/Tools--preferably SAP

2+ years of experience leading cross-functional teams in a matrix environment, delivering complex projects with significant results

Experience building and leading high performing, business-oriented teams that have a sense of urgency, a focus on results, and a commitment to quality
Fluent in English + at least one regional language

Preferred Qualifications:

Bachelor’s degree in Finance, Accounting or business-related field

Experience managing time demands, incomplete information or unexpected events

Strong skills developing and educating subordinates

Solid organizational and planning skills

Excellent communication and presentation skills, both written and oral

Green/Black belt certification

Demonstrated ability to communicate to all levels of the organization, General Management and Field Sales Executives within Ecolab and across functions

Delivering results while leading a large team

Successful in leading change initiatives

Aplyr's read

Ecolab excels in providing essential water, hygiene, and energy solutions, attracting professionals committed to sustainability and innovation in environmental services.
Synthesized from recent postings & public sources

What's promising

•Ecolab leads in sustainable water and hygiene solutions, crucial for environmental safety.
•The company offers diverse roles, from technical to managerial, supporting career growth.
•Strong global presence ensures stability and opportunities for international work experience.

What to watch

•Ecolab's work can involve high-pressure environments due to client demands.
•Limited public information about internal career progression and employee satisfaction.
•The company faces challenges in balancing rapid growth with maintaining service quality.

Why Ecolab

•Ecolab integrates advanced technology with environmental services, setting it apart in the industry.
•Its focus on sustainability directly impacts global ecological health.
•The company's extensive client base spans multiple industries, offering varied professional experiences.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Ecolab

Ecolab

ecolab.com

View company

Ecolab is a global leader in water, hygiene, and energy technologies and services, providing comprehensive solutions to help businesses maintain clean and safe environments.