About the role

Job Title:

Cloud Solution Architect (CSA) – Security – AI Security

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are looking for a Cloud Solution Architect (Security) to join our team and help customers maximize the value of their investments in Microsoft Azure and Microsoft 365. In this customer-facing role, you will serve as a trusted technical advisor, guiding organizations through the design, implementation, and optimization of modern security solutions.

Working closely with customers, partners, and client stakeholders, you will lead security transformation initiatives, drive adoption of Microsoft Security solutions, and help organizations build secure, scalable, and resilient environments.

Responsibilities:

Act as a trusted advisor to customers, driving successful security transformation initiatives and ensuring high levels of customer satisfaction.
Design and deliver end-to-end security solutions with a focus on Zero Trust, Threat Protection, Identity & Access Management (IAM), and Cloud Security.
Lead architecture and design workshops, translating business requirements into secure, scalable, and reliable solutions.
Help organizations strengthen their security posture by applying Secure by Design principles and security best practices.
Guide customers through solution implementation, adoption, and optimization to maximize business value and outcomes.
Identify and resolve technical challenges, providing expert recommendations and architectural guidance.
Collaborate with architects, engineering teams, partners, and stakeholders to deliver complex enterprise security solutions.
Share knowledge, best practices, and technical expertise to drive continuous improvement and customer success.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field with 8+ years of experience, or a Master's degree with 6+ years of experience, in cloud technologies, infrastructure, architecture, consulting, systems administration, network operations, software development, or technology solutions delivery. Equivalent experience will also be considered.
4+ years of experience in a customer-facing role, working closely with internal and/or external stakeholders.
4+ years of experience delivering and supporting technical projects in enterprise environments.
Strong expertise in cloud platforms, infrastructure, and security solutions.
Relevant cloud and security certifications are highly desirable, such as Microsoft Azure, AWS, Google Cloud, or other industry-recognized security certifications.
Proven ability to design and implement scalable, secure, and reliable technology solutions.
Excellent communication and stakeholder management skills, with the ability to translate complex technical concepts into business value.

Location:

MAR - Work-At-Home

Language Requirements:

Time Type:

Full time

Skills & Tags

Aplyr's read

Concentrix excels in delivering customer experience solutions globally, attracting professionals in technology and customer engagement to enhance business performance.
Synthesized from recent postings & public sources

What's promising

•Concentrix offers diverse career opportunities across technology and customer service roles.
•The company has a strong global presence, providing international career mobility.
•Investment in technology solutions enhances their competitive edge in customer engagement.

What to watch

•High employee turnover is a common issue in the BPO industry.
•Work-life balance can be challenging due to demanding client needs.
•Limited public information about career growth opportunities within Concentrix.

Why Concentrix

•Concentrix's focus on technology-driven customer solutions differentiates it in the BPO sector.
•The company supports bilingual and multilingual roles, reflecting its global client base.
•Concentrix's strategic partnerships enhance its service offerings and market reach.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Concentrix

Concentrix

concentrix.com

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Concentrix is a global provider of customer experience solutions and technology, specializing in customer engagement and improving business performance.