Sr. Software Engineer--M365 Foundation

Microsoft’s Observability & Intelligent Cloud team is reimagining how large-scale cloud services stay reliable. We build intelligent systems that help prevent incidents, detect failures earlier, accelerate diagnosis and mitigation, and reduce operational effort across Microsoft services.  

Our work spans the full reliability lifecycle—from telemetry and anomaly detection to AI-assisted diagnosis, safe automation, and intuitive operational experiences. You will help create secure, scalable platforms that protect customers and enable engineering teams to operate services with greater speed and confidence.  

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Design, build, test, deploy, and operate reliable backend services, APIs, data pipelines, and automation workflows. 

• Create intelligent capabilities that turn large volumes of operational data into timely, actionable insights for engineering teams. 

• Apply software engineering and AI techniques to improve anomaly detection, alert correlation, incident diagnosis, and safe mitigation. 

• Investigate production issues, identify root causes, and turn lessons from live-service events into durable product and engineering improvements. 

• Partner with service teams, product managers, and engineers to understand reliability challenges and translate them into scalable solutions. 

• Improve the security, observability, performance, quality, and maintainability of the services you own. 

• Contribute to technical designs, documentation, operational readiness, and shared engineering practices. 

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience. 
• Solid experience designing, building, and operating distributed systems, cloud services, or large-scale backend platforms. 
• Solid technical depth in service architecture, reliability, debugging, performance, security, and operational excellence. 
• Proven ability to lead ambiguous technical work from problem framing through design, execution, deployment, and production support. 
• Solid cross-team collaboration and communication skills, with the ability to influence technical decisions across partner teams. 
• Experience collaborating across teams and communicating technical concepts clearly to engineering and product stakeholders.  

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.