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eCommerce Key Account Manager

HaleonHaleon·Consumer Healthcare

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2 days

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About the role

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

About the role

​Drive sustainable sales growth and market share for Haleon’s leading brands on Lazada and Shopee. You will be responsible for end-to-end account management, promotional strategy, and platform relationship management.

Role Responsibilities

  • ​P&L Management: Deliver net sales targets and manage trade spend (ROI) for Lazada and Shopee.

  • Campaign Strategy: Lead execution of Mega Campaigns (11.11, 12.12), Payday, and Flash Sales to maximize visibility and conversion.

  • Platform Partnership: Maintain strong relationships with Platform KAMs to secure best-in-class slots, traffic, and commercial terms.

  • Operations & Excellence: Optimize Store Health, ensure stock availability, and oversee digital shelf execution (PDP, Content, SEO).

  • Data Analytics: Analyze sales performance and shopper behavior to provide actionable insights to the eCommerce Lead

Basic Qualifications:

·Experience: 3+ years in eCommerce Key Account Management (FMCG or Consumer Healthcare preferred).

·Platform Mastery: Expert-level knowledge of Lazada Seller Center and Shopee Seller Centre.

·Analytical Skills: Strong ability to translate complex data into sales strategies.
​Communication: Excellent negotiation skills and proficiency in English.

·Agility: Proven track record of thriving in a fast-paced, high-growth environment.

Preferred Qualifications:

·Industry Expertise: Prior experience managing Consumer Healthcare or FMCG portfolios (Personal Care, Oral Care, or Nutrition).

·Digital Media Proficiency: Proven track record in managing Shopee Ads, Lazada Solutions, or CPAS (Facebook Collaborative Ads) to drive traffic and conversion.

Location – Bangkok, Thailand

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

 

 

 

 Job Posting End Date

 

 

2026-06-13

 

 

 

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

 

 

 

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

 

 

 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.

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Aplyr's read

Haleon is a leader in consumer healthcare, offering diverse roles across global markets for those passionate about everyday health solutions.

Synthesized from recent postings & public sources

What's promising

  • Strong focus on consumer health products with a global reach.
  • Wide range of roles indicates diverse career opportunities.
  • Commitment to innovation in health and wellness solutions.

What to watch

  • Highly competitive industry with pressure on market share.
  • Potential challenges in maintaining product differentiation.
  • Regulatory hurdles in different markets could impact operations.

Why Haleon

  • Specializes in everyday health products, unlike many pharma-focused peers.
  • Global presence with localized roles like Türkiye Shopper Marketing Lead.
  • Diverse hiring across functions from R&D to digital commerce.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Haleon

Haleon is a global consumer healthcare company focused on delivering everyday health products and solutions.

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