About the role
Baya Systems is inspired by the baya bird, also known as the weaver. Baya birds weave very unique and intricate hanging nests from different materials. The nests are robust and safe while being extremely lightweight and efficient.
Baya is a fast-moving Series B startup built by serial entrepreneurs with a vision to accelerate intelligent computing in the emerging chiplet era. We focus on software-driven, unified fabric solutions for single-die and multi-die systems. We design and license disruptive intellectual property for use in semiconductor chips, with software development platforms to simplify the design process and reduce the time to market for complex System-on-Chip (SoC) and multi-chiplet systems. This enables our partners to innovate and deliver compelling solutions for data center, infrastructure, AI, Automotive, and Edge IoT markets. We are looking for energetic and dedicated individuals share our passion for enabling innovation and excellence in the semiconductor industry that empowers game-changing products and services!
Job Title: Head of Customer Programs
Location: Santa Clara, CA (On-site/Hybrid)
Reports To: CEO
Role Summary
The Head Customer Programs is the primary operational interface between the company and its key accounts. Reporting directly to the CEO, you will ensure the seamless execution of intellectual property (IP) programs from pre-sales engagement through silicon success. Your mission is to drive total customer satisfaction by holding cross-functional teams—Engineering, Sales, and Support—accountable for on-time delivery and technical excellence.
Key Responsibilities
Primary Customer Interface: Serve as the central point of contact for IP programs, managing complex schedules, milestones, and deliverables.
Operational Accountability: Lead recurring tracking meetings and hold functional engineering leaders accountable for hitting project milestones and resolving technical blockers.
Execution & Integration: Define and execute strategy for integrating Silicon IP into customer environments, overseeing the journey from proof-of-concept to production launch.
Risk & Escalation Management: Proactively identify project risks, develop mitigation plans, and manage high-level customer escalations to maintain strong relationships.
Performance Reporting: Deliver regular progress reports, dashboards, and KPI scorecards to the CEO and senior leadership regarding customer health and program status.
Strategic Alignment: Partner with Sales to support contract closures (SoWs) and collaborate with Marketing to translate customer feedback into product roadmap improvements.
Qualifications
Experience: 7–10+ years in Technical Program Management within the semiconductor or IP licensing industry.
Technical Expertise: Strong background in analog/digital SoC design flows, IP integration, and working with advanced process nodes (e.g., TSMC, Intel Foundry).
Leadership: Proven ability to lead multidisciplinary teams through influence in a fast-paced, matrixed environment.
Education: Bachelor’s degree in Electrical Engineering, Computer Science, or a related technical field; Master’s or MBA is a plus.
Location: Based in the San Jose/Silicon Valley area to facilitate close collaboration with local HQ and key accounts.
Direct Impact: High-visibility role with a direct reporting line to the CEO, influencing the company’s operational excellence and market reputation.
Silicon Valley Ecosystem: Work at the forefront of AI, automotive, and high-performance computing IP innovation in San Jose.
Baya Systems is a fast-growing Series B semiconductor IP and software company delivering next-generation Network-on-Chip (NoC) and unified fabric platforms for advanced SoCs, chiplets, and AI/ML systems. Our data-movement-centric, software-driven fabric solutions enable scalable, high-performance, and power-efficient designs across AI, HPC, automotive, networking, and advanced compute markets. Baya licenses disruptive IP and provides software development platforms that simplify complex SoC and multi-die system design, accelerating time-to-market for leading semiconductor and systems companies worldwide. With major design centers on three continents and expanding ecosystem partnerships, Baya is scaling rapidly to meet increasing demand for chiplet-based and AI-centric architectures.
rich.goldstein@bayasystems.com
Compensation:
- Salary commensurate with experience
- Performance incentives
- Comprehensive medical, dental, and vision benefits
- 401(k) retirement plan
- Equity
Aplyr's read
Baya Systems is a tech firm enhancing operational efficiency through specialized software solutions, attracting engineers and architects focused on data management innovations.
What's promising
- •Baya Systems offers diverse roles from software to hardware, indicating a broad technological focus.
- •The company emphasizes enhancing operational efficiency, appealing to those interested in impactful tech solutions.
- •Recent hiring trends suggest growth and investment in specialized engineering talent.
What to watch
- •Limited public information about company culture and work-life balance.
- •High concentration of engineering roles may limit opportunities for non-technical professionals.
- •Potential applicants may find limited information on career progression within the company.
Why Baya Systems
- •Focus on both software and hardware solutions differentiates Baya Systems from purely software-centric firms.
- •Specialization in operational efficiency and data management caters to industries seeking process optimization.
- •Hiring multiple roles in niche areas like SOC-IP and RTL design suggests a deep technical expertise.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Baya Systems
Baya Systems is a technology company specializing in software solutions for various industries, focusing on enhancing operational efficiency and data management.
