Senior Program Manager, Tax

Join Amazon's Tax team as a Senior Program Manager where you'll lead critical global e-invoicing initiatives that impact how we operate across multiple countries. You'll bridge the gap between tax compliance requirements and technical implementation, collaborating with teams across Amazon to deliver solutions that ensure regulatory adherence while supporting our business growth.

Key job responsibilities
- Analyze and synthesize government-specific e-invoicing data requirements, translating them into clear specifications for technical teams to design and build solutions
- Develop and maintain comprehensive project plans for assigned workstreams, identifying dependencies and supporting resource allocation across multiple organizations
- Coordinate cross-functional collaboration with Amazon Businesses, Tax, Finance Operations, and technical teams, providing regular status updates and ensuring alignment on goals and timelines
- Identify and escalate risks to project scope or timeline in a timely manner, and dive deep into blocking issues during planning, execution, testing, and launch phases to drive resolution

A day in the life
As a Senior Program Manager focused on e-invoicing, you'll spend your time translating complex government tax requirements into actionable plans that technical teams can build against. You'll start your day reviewing status updates from cross-functional workstreams, then move into deep-dive sessions with tax specialists to clarify compliance nuances for specific countries. You'll facilitate planning meetings to map dependencies across Amazon Businesses, Finance Operations, and technical teams, then shift into problem-solving mode to unblock issues that emerge during project execution or testing phases. Throughout the day, you'll maintain comprehensive project documentation, communicate progress to program leadership, and nurture relationships with stakeholders who depend on your guidance to stay aligned on shared goals.

About the team
We are an e-invoicing implementation program management team that serves as the connective tissue across Amazon's global operations. Our mission is to coordinate and implement mission-critical projects that emerge from operating a business in a rapidly evolving regulatory environment. We partner with tax specialists, finance operations, technology teams, and business units to ensure that complex initiatives move forward smoothly. You'll work alongside colleagues who are deeply committed to understanding both the "why" behind regulatory requirements and the "how" of technical implementation. Together, we're building the infrastructure that allows Amazon to operate compliantly and efficiently across the globe, and we're looking for someone who can help us navigate the intricate details of e-invoicing requirements while keeping our diverse stakeholder groups moving in the same direction.

Basic Qualifications

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Knowledge of general AI tools
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical