Production Engineer/Site Reliability Engineer (Shift Basis)

About the Role:

Production Engineer
The Production Engineer at Rubrik plays a critical role in operational excellence, managing alerts, responding to outages, and leading incident resolution as an Incident Manager. This role requires hands-on experience in maintaining highly available critical services across multi-cloud environments while driving continuous improvements through automation and intelligent monitoring.

What you’ll do:

• Join a 24/7 Production Operations team responsible for managing and supporting critical infrastructure and services in multi-cloud environments.
• Oversee staging and production environments to ensure maximum uptime and reliability.
• Implement and maintain comprehensive observability solutions for real-time monitoring, alerting, and metrics collection.
• Lead incident management efforts by swiftly responding to alerts and outages, coordinating teams to drive timely resolution.
• Analyze recurring incidents to identify root causes, reduce toil, and improve system resilience.
• Design and develop automation tools to proactively detect, triage, and remediate production issues.
• Maintain and update runbooks to support incident response and recurring issues.
• Demonstrate strong decision-making skills under pressure, effectively managing critical situations with urgency and composure.

Experience you’ll need:

• Solid understanding of distributed system concepts.
• Practical experience working with production systems and environments, preferably within public cloud infrastructures.
• Familiarity with container orchestration platforms, especially Kubernetes.
• Hands-on experience with infrastructure  management tools like CloudFormation and Terraform.
• Strong analytical and problem-solving skills  for diagnosing and resolving system and application issues.
• Proficient in data structures and algorithms, UNIX, networking, operating systems, and database systems such as MySQL.
• Proficient with Python programming skills.
• Excellent verbal and written communication skills.

Location: Bangalore, India
Work Shift: Rotation (24/7 coverage expected) 

ABOUT RUBRIK

Join Us in Securing the World's Data

Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.