Ticketing Manager

Job Summary:

About Face to Face Touring

Face to Face touring is one of Australia’s most renowned concert and festival promoters. As part of the Live Nation Group, we specialise in creating unique and memorable live music experiences. Become a key part of our vibrant team and shape the future of live entertainment!

About the role:

Are you a strategic and commercially minded ticketing professional ready to take the reins on one of Australia's most exciting live music touring portfolios? Face to Face Touring, home to beloved touring brands including Red Hot Summer Tour, Summersalt and Sounds by the River, is looking for a Ticketing Manager to join the team in Perth.

In this role, you'll own the ticketing operation end to end, from building on-sales and managing inventory to pricing strategy, VIP packaging and post-event settlement. Working closely with the COO and Head of Tour Marketing and Ticketing, you'll be a key driver of revenue outcomes across a dynamic national touring calendar.

If you're ready to bring your ticketing expertise to a company that lives and breathes live music, apply now with your resume and a cover letter outlining why you're the perfect fit for this role.

What you’ll be doing: 

• Ticketing strategy and planning: Lead the coordination of strategic and commercial ticketing plans for shows and tours, with a focus on maximising revenue and inventory efficiency.
• End-to-end ticketing management: Manage the full ticketing lifecycle, including on-sale builds, inventory holds, event day operations and post-event settlement.
• Inventory and pricing: Monitor daily ticket sales, assess pricing and allocation across premium, VIP and promotional channels, and proactively manage availability at all times.
• VIP and ancillary products: Work closely with the COO and Head of Tour Marketing and Ticketing to maximise VIP packaging, travel packages and other revenue-driving opportunities.
• Partner and stakeholder coordination: Integrate partner pre-sales, manage allocated ticketing, and maintain day-to-day relationships with ticket agents, venues, artist agents and partners.
• Accessible and inclusive ticketing: Ensure all ticket builds incorporate accessible seating, Auslan and other inclusion requirements, alongside guest list and box office management at venues.

What you’ll bring:

• Ticketing experience: Solid background in ticketing operations within the live music, touring or events industry, with strong knowledge of inventory management and on-sale processes.
• Commercial acumen: A sharp eye for revenue opportunities, with experience in pricing strategy, VIP packaging and maximising ancillary income.
• Analytical mindset: Confident working with sales data and reporting, using insights to inform decisions and drive outcomes.
• Stakeholder management: Proven ability to build and maintain relationships with external partners including agents, venues and ticket platforms.
• Attention to detail: Highly organised with the ability to manage multiple tours and deadlines simultaneously in a fast-paced environment.
• Passion for live music: A genuine love for the industry and a team-first attitude that fits a company built on culture and shared values.

The Benefits:

• A vibrant, music-focused workplace fostering creativity and collaboration.
• Opportunities for professional development and career advancement.
• A flexible approach to when and where you work, designed to support balance in all aspects of life.
• Access to concerts, events, and other entertainment perks.
• A diverse, equitable workplace where every voice matters.
• Comprehensive benefits, from volunteer days to wellness programs and mental health support.

Equal Opportunities: 

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and Homelife. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

#LNAPAC #LI-TO1

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.