Sr.Dir/AVP Commercial Strategy - Risk Adjustment

Overview: The Sr.Dir/AVP of Risk Adjustment & Clinical Commercial Strategy is responsible for defining and driving the commercial growth strategy for new and existing solutions in this area, serving as the critical link between customers, sales execution, and product strategy. This role supports commercial planning, pricing strategy, go-to-market execution, and voice-of-customer insights, ensuring that customer needs, market dynamics, and product capabilities translate into durable revenue growth.

This role reports to the SVP of the Payer Commercial Strategy group and partners closely with senior leaders across Commercial, Sales, Product, Engineering, Marketing, Finance, Legal, and Customer Success. The role is a critical component of the high-impact commercial team that enables scale, clarity, and execution across the Payer portfolio. This role supports commercialization of new Payer products and enhancements, and leads build/buy/partner decisions, M&A decisions, and defining market segment strategies, and high level solution needs for internal builds.

Duties and Responsibilities:

Commercial Strategy & Business Planning

Support end-to-end commercialization for new Payer products, partnerships and add-ons, including launch signoff, positioning, pricing, enablement, customer messaging, and post-launch performance tracking.

• Ensure new product launches are evaluated for profitability and GTM consideration with discipline and precision, partnering cross-functionally to drive adoption, pipeline conversion, and early revenue realization.
• Support the annual and multi-year business planning, ensuring tight alignment across sales capacity, product roadmaps, pricing strategy, and financial targets.
• Translate enterprise strategy into executable GTM plans for new products, add-ons, and expansions.

Go-to-Market & Commercialization

• Support GTM plans for new Payer products and enhancements in close partnership with Product and Sales.
• Ensure clear positioning, pricing, packaging, and enablement for marketing, sales and customer-facing teams.

• Support Sales Engineering from primarily demo-based pre-sales support into a strategic commercial capability, contributing to go-to-market execution, deal strategy, pricing input, and structured Voice of Customer feedback.

Pricing & Monetization

• Own product and services pricing strategy for the Payer business, in close alignment with Product and Finance.
• Refine pricing frameworks that balance growth, competitiveness, and margin discipline.
• Support deal-level pricing decisions and approvals for complex or strategic opportunities.

Voice of Customer & Market Intelligence

• Assist and Co-Lead the Client Engagement program, including customer advisory boards, KLAS engagement, customer insights, and feedback loops.
• Support the market research and competitive intelligence, translating insights into actionable recommendations for product, pricing, and GTM strategy.
• Ensure customer insights directly inform roadmap prioritization and commercial decisions.

Cross-Functional Leadership & Alignment

• Drive Integrated conversations across Sales, Product, Engineering, Marketing, and Customer Success, driving clarity, accountability, and execution from strategy through results.
• Build strong relationships with internal stakeholders to ensure decisions translate into outcomes, not just plans.
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