About the role
Join our Shields team today! - Monday - Friday, 9:00AM - 6:00PM
Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Refill Technician to support the pharmacy team by ensuring accurate, timely filling and delivery of specialty medications. This role includes assisting patients through the refill process, handling both outbound and inbound calls, and helping maintain efficient pharmacy operations.
What You’ll Do:
- Provide compassionate, knowledgeable assistance to patients, providers, and staff.
- Make outbound refill calls and process requests promptly.
- Answer and triage incoming pharmacy calls.
- Clarify prescription orders with pharmacists or clinicians.
- Coordinate medication refills and complete accurate data entry.
- Assist with claim adjudication and troubleshoot rejected claims.
What You’ll Get:
- Medical, dental, and vision insurance starting day one
- 401(k) with match, 4 weeks PTO, 10 paid holidays
- Paid parental leave, short-term disability, and professional development
- Access to employee resource groups and wellness programs
What You Need:
- State-registered (Texas) Pharmacy Technician; CPhT or ExCPT required
- 2+ years of experience as a pharmacy technician; High School Diploma or GED
- Strong communication, organization, and tech skills
- Empathy, integrity, and a team-first mindset
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Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Aplyr's read
Shields Health Solutions is a leader in specialty pharmacy services, committed to enhancing patient outcomes through innovative healthcare solutions. Ideal for those passionate about healthcare efficiency.
What's promising
- •Strong focus on specialty pharmacy services, a growing sector in healthcare.
- •Opportunities for career growth in various pharmacy and management roles.
- •Commitment to improving patient outcomes through innovative solutions.
What to watch
- •Highly specialized roles may limit opportunities for broader career paths.
- •Potentially high-pressure environment due to focus on patient outcomes.
- •Limited public information about company culture and work-life balance.
Why Shields Health Solutions
- •Pioneers in integrating specialty pharmacy services within healthcare systems.
- •Offers a diverse range of roles focused on pharmacy operations and patient services.
- •Emphasis on innovative healthcare solutions sets it apart from traditional pharmacy services.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Shields Health Solutions
Shields Health Solutions is a healthcare company that specializes in providing innovative solutions for specialty pharmacy services, focusing on improving patient outcomes and enhancing the efficiency of healthcare delivery.
