About the role

Join ShopMy – Powering the Future of Digital Marketing

ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.

ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.

At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.

About the role…

We’re hiring a Manager, Client Strategy to join our Success team and lead the strategic management of a portfolio of top-tier brands. In this highly client-facing role, you’ll serve as a trusted partner to marketing executives—many in the luxury fashion and beauty space—working to retain and grow their business through data-backed affiliate and creator strategies. You’ll also collaborate cross-functionally to deliver exceptional client experiences and help scale ShopMy’s brand success model.

Your Impact to The Role:

Serve as a strategic advisor and relationship owner for high-profile brand accounts
Partner with Sales to align on goals and unlock upsell opportunities
Deliver data-driven insights and strategic recommendations that lead to client growth
Proactively identify and solve day-to-day business challenges across your portfolio
Elevate conversations with brand stakeholders to maximize value and investment in ShopMy
Escalate meaningful product feedback to influence product development
Represent the voice of the client internally and ensure an exceptional experience across touchpoints

You Are Energized By:

Building lasting relationships with leading brands in fashion, beauty, and lifestyle
Acting as a key driver of business growth through data, creativity, and strategic thinking
Working cross-functionally in a fast-paced environment where you can make an immediate impact
Leading clients through affiliate and creator strategies that perform
Taking initiative and ownership in solving challenges and exceeding expectations

What We Are Looking For:

5+ years in strategic, client-facing roles, such as account management or management consulting
Proven experience supporting high-profile or luxury brand clients
Bachelor’s Degree
Strong track record of retention, upsell, and elite client service
Excellent communication and problem-solving skills
Strategic thinker who can connect the dots and proactively drive value
Comfortable with ambiguity and fast-paced environments

Bonus Points:

SaaS Customer Success experience
Experience at a remote startup
Deep understanding of affiliate marketing and the creator economy
Familiarity with Salesforce
Ability to execute under tight timelines and shifting priorities

In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.

New York Pay Range

$110,000—$130,000 USD

The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!

ShopMy offers a bundle of benefits on top of being a great place to work.

Our teammates are provided benefits such as:

Medical & Dental Coverage at 70%
Equity in ShopMy
Flexible PTO
14 weeks of parental leave
Wellness & Social Stipend
Technology Stipend
Learning & Development Stipend
401k program (3% automated contribution from ShopMy!)
Wellhub Membership
Company retreats
Opportunity to monetize your influence- all employees build out a ShopMy page!
Birthday PTO
Brand new NYC HQ office

Skills & Tags

go rust ai data product marketing sales

Aplyr's read

ShopMy is a dynamic e-commerce platform linking consumers with local businesses, ideal for tech-savvy professionals passionate about personalized shopping experiences.
Synthesized from recent postings & public sources

What's promising

•ShopMy offers a unique platform connecting consumers directly with local businesses.
•The company focuses on personalized shopping experiences, enhancing customer satisfaction.
•ShopMy is expanding rapidly, creating diverse job opportunities in tech and marketing.

What to watch

•Limited public information about ShopMy's financial performance and market position.
•Potential challenges in scaling operations while maintaining personalized service.
•Competition from established e-commerce giants may pose significant market challenges.

Why ShopMy

•ShopMy emphasizes local business partnerships, differentiating it from larger e-commerce platforms.
•The platform's focus on tailored consumer experiences sets it apart in the market.
•ShopMy's recent hiring in creator and client strategy roles highlights its commitment to innovation.

Aplyr’s read is generated by AI from public sources. Was it useful?

About ShopMy

ShopMy

shopmy.us

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ShopMy is an online platform that connects consumers with local businesses, offering a variety of products and services tailored to individual preferences.