Director - Strategy, Research & Business Intelligence

 Role Overview 

Core Competencies 

• Executive-level communication and storytelling (written & verbal)  

• Strong commercial acumen with a deep understanding of business drivers  

• Strategic thinking with the ability to translate insights into actionable growth initiatives  

• Advanced analytical and problem-solving capabilities  

• Leadership and team-building skills with experience managing high-performing teams  

• Expertise in data management, dashboarding, and visualization tools  

• Ability to influence senior stakeholders and drive cross-functional alignment  

Key Responsibilities 

Strategic Leadership & Business Impact 

• Lead the development of data-driven strategies to support business growth, client acquisition, and market positioning  

• Identify emerging trends, whitespace opportunities, and growth areas across the commercial real estate landscape  

• Act as a trusted advisor to leadership, providing insights that influence key business decisions  

Client Engagement & Delivery Excellence 

• Oversee and elevate the quality of all client presentations, strategic reports, and deliverables  

• Engage with senior client stakeholders to understand requirements and deliver high-value advisory solutions  

• Ensure consistency, accuracy, and timeliness across all outputs  

Stakeholder Management & Collaboration 

• Partner with senior leaders across business lines (Leasing, Capital Markets, Valuations, Project Management, Consulting) to drive integrated solutions  

• Influence and align cross-functional teams to deliver on strategic priorities  

Team Leadership & Capability Building 

• Lead and mentor a team of 10–15+ resources, fostering a high-performance and learning-driven environment  

• Build and scale team capabilities in analytics, research, and visualization  

• Establish clear governance, workflows, and quality benchmarks  

Data, Analytics & Technology Enablement 

• Drive centralization, governance, and advanced analysis of large datasets  

• Lead the development and adoption of dashboards (Power BI and other tools) for business intelligence and decision-making  

• Champion digital transformation initiatives and adoption of new technologies within Tenant Rep 

Market Intelligence & Thought Leadership 

• Own and drive market intelligence frameworks, including tracking of leasing trends, occupier behavior, and competitive landscape  

• Publish periodic insights, reports, and business trackers to inform internal and external stakeholders  

• Position the team as a center of excellence for research and analytics  

Process Excellence & Innovation 

• Identify gaps in current processes and drive continuous improvement initiatives  

• Standardize and automate workflows to enhance efficiency and scalability  

• Lead implementation of new systems and tools aligned with business needs