Member Of Technical Staff- Production Engineering

THE ROLE

As a core member of the Forensics team, you will be the lead detective for Everpure’s most complex technical challenges. Your mission is to perform deep-dive debugging and root-cause analysis on issues that span our large-scale storage platforms, with a specific focus on firmware integration within the broader storage stack. Working at the intersection of engineering, hardware, and platform teams, you will resolve high-stakes escalations and architect the reliability features that protect the data of the world’s largest hyperscale customers.

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WHAT YOU’LL DO

• Lead High-Impact Investigations: Drive root-cause analysis for critical escalations by correlating evidence across platform logs, system metrics, and hardware telemetry to pinpoint the source of failure.

• Debug Across the Stack: Analyze complex failures that range from high-level operating system layers down to low-level device firmware and hardware interactions.

• Engineer Triage Tooling: Design and refine automated tools for log analysis and health monitoring to accelerate issue detection and reduce "Time to Resolution" for the entire engineering organization.

• Collaborate in "War Rooms": Participate in cross-functional debug meetings and daily war rooms, providing the technical evidence and reproduction steps needed to drive fixes across firmware and software teams.

• Architect System Guardrails: Contribute to the design of safety checks, observability features, and "safety rails" that proactively prevent known failure modes in our storage solutions.

• Support Global Rollouts: Ensure the reliability of new firmware builds and hardware SKUs by validating their integration at scale before they reach the customer.

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WHAT YOU BRING

• Deep Systems Forensics Expertise: Extensive experience in systems, storage, or low-level software engineering (Kernel, Embedded, or Networking) with a "detective" mindset for solving non-deterministic bugs.

• Multi-Layer Debugging Mastery: Proven ability to navigate and resolve issues across OS, platform software, and NVMe/Flash sto