Dynamics 365 Solution Specialist (CRM)

At Johnson Matthey, your work will matter!

As a Dynamics 365 Solution Specialist (CRM), you’ll join a world leader in platinum group metals with over 200 years of history and innovation. You’ll help tackle the world’s biggest challenges - cutting emissions, powering modern society and enhancing lives - as we continue to apply, refine and recycle metals that matter, for a healthier and more resilient future.

The prestige award for Best Employer for 2022 and 2023 – in the category of foreign investment in the Republic of North Macedonia, is a great recognition for all team members, who make Johnson Matthey a great place to work and develop talents!

The role:

• Oversee the capturing of business requirements and document specifications in the right format.
• Co-ordinate with teams on feature releases and managing dependencies across teams.
• Work with business to facilitate functional and user testing to ensure it meets the requirements.
• Ensure all work is thoroughly tested through system, integration, and user acceptance tests so that IT has confidence it has met the criteria.
• Work with business to develop and customize MS Dynamics to ensure it meets the requirements.
• Adhere to JMs software quality standards and policies to ensure the team delivers a quality software to business.
• Work in a truly global multi-cultural environment as the development team is based in Malaysia, and the business users are based in Royston, UK.

Key skills that will help you succeed in this role:

• 2+ years’ experience working on and developing MS Dynamics customization and configuration.
• Experience of working in an agile environment and using MS Dev Ops.
• Experience of business analytics.
• Experience of working with at least three of the following technologies (SSIS, C#, JavaScript, SSRS, PowerApps, Power Automate, CRM SDK, PowerBI and FetchXML).
• Experience in other Dynamics 365 Modules (Marketing, Customer Service, Field Service & Project Operations).

Even if you only match some of the skills, we’d love to hear from you to discuss further!

What we offer:

We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees’ financial and physical wellbeing, such as:

• Competitive salary
• Private health insurance
• Discretionary annual bonuses & salary reviews
• Incentivized referral bonus program
• Remote working model
• Team building events
• Professional development budget (Certifications, e-learning platforms and conferences)
• Psychological Health Support Program (Elements and other wellbeing initiatives)
• Wellbeing support

Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!

To submit your application, please click the "Apply" button online.

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.

For more information about how your personal data is used please view our privacy notice:  Johnson Matthey Privacy Notice. By applying for this role and creating an account you are agreeing to the notice.

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.