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Growth Management - Senior Manager - User Growth

PaytmPaytm·Financial Technology

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~6 min

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Posted

72 days

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About the role

About Paytm:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

Role Summary

We are looking for a high-ownership Central Growth manager to drive measurable monetization outcomes across the Paytm consumer app. This role will own the “growth & monetization levers to increase ARPU, engagement, and category adoption, while maintaining tight ROI discipline.
You will work cross-functionally with Product, Data Science, Marketing, and Ops to identify the highest ROI opportunities, build scalable offer frameworks, and improve conversion across key discovery journeys. The mandate is to build a stronger, more profitable consumer growth business.

Key Responsibilities

1) Own app monetization outcomes (ARPU + engagement)

Drive consumer monetization KPIs: ARPU uplift, conversion to paid/monetized actions, repeat usage, category adoption, and engagement depth
Identify growth pockets across categories (e.g., RU, bill pay, commerce, travel, financial products) and scale what works.

2) Traffic strategy & allocation (maximize ROI)

Build a traffic allocation strategy across app surfaces and journeys to maximize incremental ARPU and engagement
Partner with DS/Product to create routing/next-best-action models and run continuous optimization via experiments
Manage trade-offs across categories (where to push, when to hold, and how to protect user experience).

3) Monetization-led cross-sell (embed in discovery journeys)

Scale new cross-sell avenues by embedding monetization hooks in high-frequency moments
Improve funnel steps: message clarity, eligibility communication, UX friction reduction, and conversion rates.

4) Experimentation engine & growth ops

Run structured experimentation: hypothesis → design → launch → measurement → iteration
Establish SOPs for offer creation, approvals, tracking, rollout readiness, and post-mortems
Build dashboards for growth and monetization performance; own weekly business reviews and root-cause analyses.

5) Portfolio lever: Referral & network growth (subset)

Drive select referral programs as a lever for incremental acquisition and retention, with clear ROI/quality guardrails.

Superpowers that will help you succeed in this role:

* 4–10 years of experience in growth, product growth, monetization, category P&L, strategy & ops, or growth marketing.
* Strong grasp of unit economics (ROI, burn, CAC/CPA, payback), funnels, and cohort-based retention.
* Proven ability to scale programs through experimentation and cross-functional execution.
* Excellent stakeholder management and communication—can influence Product/Finance/DS with data and clarity.

Good to Have

* Experience in fintech/payments/consumer internet or app-led monetization ecosystems
* Familiarity with segmentation/personalization models and lifecycle channels (push/WhatsApp/in-app)
* Strong comfort with dashboards, metrics definitions, and experiment readouts.

Why join us

•A collaborative output driven program that brings cohesiveness across businesses through technology·
•Improve the average revenue per use by increasing the cross-sell opportunities·
•A solid 360 feedback from your peer teams on your support of their goals·
•Respect, that is earned, not demanded from your peers and manager.

Compensation:

If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
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Aplyr's read

Paytm is a pioneering force in India's digital payments landscape, attracting talent interested in fintech innovation and financial inclusion for millions.

Synthesized from recent postings & public sources

What's promising

  • Paytm's platform facilitates seamless digital payments and financial services for millions in India.
  • The company promotes financial inclusion through diverse services like loans and insurance.
  • Paytm's significant market presence offers opportunities for career growth in fintech.

What to watch

  • Intense competition in India's fintech sector may pressure Paytm's market share.
  • Regulatory changes in digital finance could impact Paytm's operations.
  • High employee turnover in collections roles suggests potential job dissatisfaction.

Why Paytm

  • Paytm's comprehensive service range extends beyond payments to include financial products.
  • The company has played a key role in India's shift towards a cashless economy.
  • Paytm's integration of multiple financial services under one platform is unmatched in the region.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Paytm

Paytm is a leading digital payments and financial services platform in India, offering a wide range of services including mobile recharges, utility bill payments, and financial products like loans and insurance. The company has significantly impacted the digital economy by promoting cashless transactions and providing financial inclusion to millions of users.

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