Account Executive, Expand Growth

High-Level Overview

Benevity is looking for a passionate and results-driven Account Executive to join our growing Expand Sales team. As a key pillar of the Sales organization, the Expand team ensures clients unlock the full value of their corporate purpose programs through Benevity’s solutions. In this role, you’ll own the end-to-end renewal lifecycle, working closely with Sales and Client Success to retain and grow a portfolio of enterprise and mid-market clients across all global product lines. You’ll focus on minimizing financial attrition, securing favorable terms, and identifying opportunities for expansion that align with client goals.

The ideal candidate brings a strong background in SaaS contracting and experience supporting both renewal and growth strategies. You’re comfortable engaging with C-level stakeholders, managing complex deals, and solving challenges creatively. Success in this role will require close collaboration with teams across the business—including Product, Finance, Marketing, and Operations—to deliver value, drive results, and strengthen long-term client partnerships. This role reports to the Director of Growth and is based in North America.

What you'll do:

• Own and be accountable for renewals, expansions (upsell and cross-sell), user licenses, product add-ons, services, and recurring support programs
• Maintain high client retention and ensure on-time renewals
• Consistently meet or exceed core metrics including forecast accuracy, GRR, NRR, upsell, churn, and contraction
• Drive account growth by identifying cross-sell and upsell opportunities beyond the immediate negotiation
• Proactively identify risk and opportunity in client accounts and develop strategies to mitigate or capitalize
• Track and manage renewal and upsell forecasts on a weekly basis
• Leverage client data and behavior to assess account health and renewal readiness
• Build and grow relationships with executive stakeholders at high-value client accounts
• Collaborate across Sales, RevOps, Client Success, and other functions to deliver seamless client experiences
• Contribute to a positive, inclusive work environment rooted in Benevity’s values and commitment to DEI

What you'll bring:

• Minimum 5 years of account sales experience in a SaaS environment
• Proven success managing renewals and expanding client accounts across SMB to Fortune 500 companies
• Experience developing and growing relationships with large, complex accounts
• Expertise in forecasting renewals and recurring revenue pipelines, preferably in a Client Success or Sales setting
• Strong executive presence and communication skills with the ability to convey strategic value to internal and external stakeholders
• Ability to navigate legal and contractual discussions across varied agreement types
• Demonstrated ability to collaborate cross-functionally across Sales, RevOps, and Client Success
• Strong process orientation, financial acumen, and negotiation skills
• High-energy, team-first mindset and adaptability in a dynamic, evolving environment