Manager, IT – Diagnostic Tools and Toolchains

Inside the Role

The Diagnostics Tools and Toolchains IT Manager oversees strategy and delivery for advanced diagnostic platforms supporting development, manufacturing, and aftersales. This role ensures secure, reliable, and future-ready solutions by leading technical teams, collaborating with partners, and aligning technology updates to business needs across North America and global TT/IT initiatives.

Leads professional service contracts to complete tasks and directs the work of staff level individuals at DTICI. This role has no direct reports at DDC.

This is a project role intended to transfer knowledge in this specific area, for eventual relocation of content to the relevant team at DTICI. Ideal candidate would be available to relocate with content to DTICI.

Note: this is a time-limited role, anticipated for 2 years.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $144,000 – $184,000 USD

Pay offered dependent on knowledge, skills, and experience.

Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.

What You Drive at DTNA

• Drive the strategy, architecture, development, and continuous enhancement of the Diagnostic Link Engineering (DLE), Reservoir and Tele-diagnostics used across development, manufacturing, and aftersales.

• Manage release cycles, validation strategy, defect resolution, and performance improvements

• Security & Data Integrity: Lead & implement industry-standard cybersecurity practices to protect against hacking, unauthorized access, and other cyber threats.

• Team Leadership: Manage a team of dynamic IT engineers, analysts, and cloud specialists, providing guidance, mentorship, and performance management. Foster a collaborative and innovative team environment.

• Vendor & Technology Partnerships: Work with technology partners and Collaborate with VCI suppliers to ensure firmware, passthrough communication, and protocol updates are aligned with product requirements - to integrate state of art technology & also manage the 24/7 run operation for the tool chain platform

• Incident Response & Troubleshooting: Completely accountable for a stable operations of the platforms

• Continuous Improvement: Drive all platforms and applications in the team’s responsibility to be a future ready and focus to build a user centric , technology ready & cost effective platform

• Active and engaged member of the TT/IT initiatives & drive the global collaboration for organization success

• Work closely with TT/S diagnostics cross function team, Manufacturing and Aftersales teams of NA and Aftersales team of MB trucks to collaborate on their strategies.

 

Knowledge You Should Bring

• Bachelor’s degree in Engineering or related disciplines (Automotive, Electrical, Electronics, Computer Science, or similar)

• 15–18 years of industry experience

• Experience utilizing Diagnostic Link Engineering (DLE), Reservoir and Tele-diagnostics

• Strong experience in program and project management, including planning, execution, dependency management, risk mitigation, and delivery against schedule, cost, and quality targets.

• Working knowledge of vehicle cybersecurity standards and secure diagnostics concepts, including awareness of ISO/SAE 21434 and secure access mechanisms for diagnostic data.

• Solid understanding of vehicle E/E architectures, ECUs, and in‑vehicle networks (CAN, LIN, Ethernet) and their impact on diagnostics system design.

• Strong understanding of IT & Vehicle software development

• In-depth understanding and previous use of C# and JAVA

• Experience with IT DevOps & Vehicle software development lifecycle or SEDP

• Expertise in building and managing IT DevOps Toolchain platform

• Proven leadership ability to manage cross-functional teams and collaborate with stakeholders at all levels.

• Have a good knowledge of industry best practice & should be able to adopt in the organization

• Strong problem-solving skills and a proactive approach to continuous improvement.

• Excellent communication and interpersonal skills, with the ability to work in a fast-paced, dynamic environment.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)- 

Detroit, MI US. Relocation assistance for this position is available when the selected candidate meets eligibility criteria.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

U.S. Visa sponsorship available if you qualify under the following:

• Hold a valid existing Visa (L1A, L1B, L2, TN, H1B, H4 EAD, OPT EAD, CPT)
• Daimler Truck North America employees working under an existing U.S. Daimler Truck North America Visa
• Those eligible for a TN Visa (Canadian or Mexican National working in an Engineering, Accounting or Scientific Technologist capacity with an aligning degree)
• Those eligible for an L-1 (inter-company) Daimler Truck visa under the Corporate Blanket L-1 program would require at least one-year of qualifying experience in the last three years

Additional Information

• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.