LiveOps Specialist - MONOPOLY GO!

 

Scopely is looking for a LiveOps Specialist to join our MONOPOLY GO! This is a hybrid role based in Seville.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide.

What You Will Do 

As a LiveOps Specialist, you will be joining a growing LiveOps team, where you will help to deliver a top-class user experience through targeted campaigns. You will own the execution of the LiveOps events and offers, be responsible for campaign validation through QA to ensure error-free release and closely work with other teams across the business. 

• Execute LiveOps campaigns using bespoke in-house tools. 
• Work with other teams to test functionality pre-release to ensure error-free execution.
• Monitor the live events and investigate any issues. 
• Manage customer communication channels (in-app messages & push notifications) using relevant segmentation for maximum impact. 
• Manage the AB testing setups.
• Improve processes and raise tool or feature improvement requests. 
• Collaborate on tasks and projects with teams based in Spain and the United States - including Production, QA, Art and Economy. 

What We’re Looking For 

The successful candidate will have good communication skills, a strong sense of prioritisation, be able to manage multiple projects at the same time and work in a dynamic environment. We are looking for:

• Skilled in working with a wide range of stakeholders, from QA to analytics to art to product. 
• Clear verbal and written communication skills.
• Ability to own, build and iterate functions and processes.
• Proactivity in identifying risks and making changes when necessary with an appropriate sense of urgency.
• Problem-solving skills and an ability to apply logical thinking to encountered issues to find workarounds when necessary. 
• A customer-centric approach and passion for improving the player experiences. 
• Detail-oriented with focus on delivering results. 
• Good technical skills and ability to use high complexity tools or programs
• An interest in games, particularly mobile games is a plus!
• Creativity. You’ll have to make the leap from understanding what’s going on to brainstorming ways to improve it. Ultimately, success is about implementing campaigns and events that have a big impact on our users.

Bonus Points

•  Previous experience in QA, programming or IT

 

Please ensure that the résumé/CV you attach is written in English.