About the role

Aplyr's Quick Take

This role is about providing technical support and consulting to customers while working closely with the sales team to drive demand for Arrow's engineering solutions. You'll be expected to understand customer needs and leverage Arrow's resources to influence design decisions. It's primarily an individual contributor role with some collaborative elements.

Good fit

Ideal candidates have 2-4 years of experience in a technical sales or engineering support role, with a strong understanding of customer needs and solution selling. A proactive, relationship-building approach is essential for success here.

Worth noting

The position emphasizes collaboration with sales and requires participation in strategic meetings, which may not suit those looking for a purely technical role. The focus on demand creation suggests a performance-driven environment.

Position:

Senior Field Applications Engineer

Job Description:

Principal Accountabilities
Responsible for utilizing an advanced understanding of the customer needs and technical leadership expertise to champion return on engineering investment. • Drive demand creation by maximizing Arrow content on designs. Understand customer needs and leverage Arrow’s engineering and design services resources to facilitate solutions for customers. Apply technical knowledge to influence designs utilizing solution selling, resources, and strategies.
• Partner with the sales team across pre-and post-sales activities, providing technical support and consulting to promote demand creation. Technical calibrations & research with sales & other Arrow depts. & Suppliers in support of the customer design. Champion return on engineering investment, design win priorities, initiatives, and promotions by obtaining buy-in and support from sales.
• Attend supplier trainings in person and via conference calls.
• Manage supplier and customer expectations by building and developing relationships, keeping stakeholders up-to-date on activities, plans, and progressing towards initiatives. Identify key relationships amongst decision makers within suppliers and customers.
• Attend and actively participate in strategic branch meetings and QBR. Develop and drive strategic technical plans by supplier line or customer solutions. Participate in ArrowEDGE initiatives through branch training and customer calls. Organize engineering customer events.

Job Complexity
● Has limited discretion to vary from established procedures
● Works under general supervision
● Beginning to solve some straightforward problems
● Has limited work experience involving basic concepts and procedures but requires formal training in theories/concepts in own function

Experience / Education
Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.

Location:

CN-Shanghai, China (Raffles City The Bund)

Time Type:

Full time

Job Category:

Sales

Aplyr's read

Arrow Electronics is a key player in technology solutions, employing a diverse workforce from engineers to sales professionals to drive innovation in electronics distribution.
Synthesized from recent postings & public sources

What's promising

•Strong global presence with operations in over 80 countries, offering vast career opportunities.
•Diverse role offerings from engineering to sales, catering to various career paths.
•Focus on cutting-edge technology solutions, keeping employees at the forefront of industry advancements.

What to watch

•Highly competitive industry may lead to pressure on margins and job security.
•Complex organizational structure could lead to bureaucratic challenges.
•Rapid technological changes require constant skill updates, potentially increasing employee stress.

Why Arrow Electronics

•Specializes in both electronic components and enterprise computing solutions, offering a broad industry scope.
•Strong emphasis on innovation, reflected in diverse engineering and technical roles.
•Global distribution network provides employees with international exposure and opportunities.

Aplyr’s read is generated by AI from public sources. Was it useful?