Commercial Manager

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, pension, medical, dental, and vision care
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Key Responsibilities

• Business Growth & Strategy: Innovative & proactive on reduction on PD AR, more focus on Say Do Ration
• Contract & Risk Management: Understanding Contracts & Agreement/WO/PO
• Financial & Performance Oversight: Monitoring key performance indicators (KPIs) like AR/PD AR/PD%/gross margin, and preparing financial forecasts.
• Client & Stakeholder Relationships: Building and maintaining strong relationships with customers, partners, and internal teams to ensure smooth project delivery.
• Operational Optimization: Analysing business performance data (using tools like SQL/Excel) to refine commercial strategies, improve efficiency, and ensure compliance with regulatory guidelines
• Process Improvement: Improve the efficiency of the cash operating cycle (inventory days + receivables days – payables days).

Required Skills and Qualifications

• Education: A bachelor’s degree in business finance, economics or a related field / Engineering
• Experience: Proven experience in commercial management, business development, or contract management, often with a track record of leading teams.
• Skills: Strong analytical and numerical skills, excellent negotiation skills, strategic thinking, and proficiency in financial reporting tools.
• Industry Knowledge: Understanding of market trends, compliance, and specific industry regulations (e.g., retail, construction
• Communication: Excellent verbal and written skills for negotiating with clients and coordinating with internal stakeholders

Credit/Collection Analyst - JD

• Ensure timely credit collections of all outstanding payments, aged accounts as per the credit approvals.
• Generate reports on the status of credit and collection activities to minimize outstanding debt.
• To organize and manage collection process and collect the dues on time. Order Reconciliation, MIS Creation on Key Orders.
• Arranging/Participating in Weekly Cash-Calls for various BU's for driving monthly Cash Forecast & Collections.
• Coordinate with Engineers & Project Managers for timely submission of documents, payment collections and resolve receivable issues, queries and concerns facing by the customers.
• Administer invoice verification at regional level and follow up on payment follow up with customer by mail/call/visits.
• Liaising with Sales team, Operation Team and Commercial Team for maintain & manage collection activities.
• Creating MIS reports on AR, performing aggressive follow up and escalating issues to management.
• Allocate payments and send payment details in prescribed formats to the Payment Application Executive.
• Develop good rapport with Internal as well as External customer
• Meet target within specified time.
• To monitor high value consignments and their logistic status for smooth collection of payments.
• Close Interacting with finance team to set credit terms and credit defaults if any.
• Prepare Customer Database and Correspondence data to keep a live follow-up of collections.
• Preparation of Customer Ageing for various management reports.
• Drive collections across zones and review the impact of collection schemes for future action.
• Preparing Outstanding Report's & following up for the same.
• Maintaining Customer physical cheques.
• Address all customer account related queries.
• Sending e-mails to clients against their issues.
• Preparing AR team Dashboard on daily/monthly basis
• Daily/weekly review with stake holders
• Customer communication & meeting for AR
• PI generation / PBG/RBG draft submission
• Interdepartmental correspondence, close coordination with stakeholders