Sales & Clinical Account Specialist (Biosense Webster)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Business Enablement/Support

All Job Posting Locations:

Zagreb, Grad Zagreb, Croatia

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

SALES & CLINICAL ACCOUNT SPECIALIST (BIOSENSE WEBSTER)

Location: Zagreb, Croatia

Contract: full-time unlimited

About Cardiovascular

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech  

Purpose:

Sales and Clinical Account Specialist is responsible for clinical support in EP (Electrophysiology) lab, selling and promoting eligible products and solutions among current and potential customers, developing professional education for end-users, effective and strong collaboration with team members and developing the business growth on the territory of Croatia.

You will be responsible for:

Clinical support:

• Understand and know clinical EP environment, competitor products – continuous development of the knowledge.
• Product supporting & troubleshooting in real laboratory environment - continuous development of the knowledge.
• Following and coordinating clinical procedures.
• Tailor product conversation to the audience to ensure proper understanding and optimal utilization.
• Demonstrates products features and benefits to meet customers’ unmet needs.
• Become comfortable with all types of heart arrhythmias.

Sales:

• Reaching business and sales goals
• Collecting, analyzing, and sharing market information (public procurements, competitors, business partners). Benchmarking.
• Preparing pricing offers, public procurements responses, respecting deadlines.
• Understand and know clinical EP environment, competitors’ products – continuous development of the knowledge.
• Keeping regular presentations, education to the partners – introducing new products, techniques, providing courses for the best usage of the product.
• Responsible for the launch and rollout of new products and services, execute state-of-the-art product launches process.
• Participate online or/and f2f in industry symposia, medical meetings and monitor the industry’s business.
• Commercial & negotiation activities with non-clinical stakeholders.

Operational:

• Effective expense management.
• Respecting deadlines in providing monthly reports, expense reports, forecasts and other company processes.
• Understand and follow the processes with the Customer Service (pricing, public procurement, consignation etc.).
• Following and administrating quality Complaints due to Company quality processes.
• Close collaboration with all supportive departments.

Qualifications / Requirements:

• Acquired University Degree (preferably Technical, Biomedical or Medical background).
• Good communicator with excellent presentation skills. Strong ability to effectively convey information in a variety of formal and informal settings.
• Ability to drive projects in an organized and timely manner, with necessarily follow up and interaction with all involved stakeholders.
• Desire and ability to anticipate and address the needs of customers (internal or external) through timely program/project implementation.
• Analytical thinking: systematic gathering, organizing, and synthesizing of relevant data into meaningful added value information.
• Teamwork/Collaboration: intention and ability to work effectively with others toward shared and common goals.
• High level of energy, engagement, responsibility.
• Excellent spoken and written English, native level of Croatian.
• Ability to travel, mainly locally and sometimes in neighboring countries.
• Driving license.

 

 

Required Skills:

Cardiovascular Devices, Medical Devices, Operating Room Sales

 

 

Preferred Skills:

Account Management, Collaborating, Communication, Cultural Competence, Customer Centricity, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Problem Solving, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection