Sales Specialist

• Sells products/systems/services to customers, focusing on volume, mix, and profitability targets for the assigned divisions.

• Establishes and maintains effective customer relationships to understand their needs, promotes their understanding of ABB’s complete product/systems/ services offering, and aligns with them to provide a solution.

• Ensures a positive customer experience throughout the sales process.

• Prepares sales plans using ABB authorized tools.

• Performs regular status reviews and proposes recovery plan(s), in case of any potential order shortfalls.

• Creates added value for the customer and ABB and ensures the successful outcome of transactions, contracts, and proposals, by using effective sales techniques.

• Communicates to the customers about the details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy.

• Ensures efficient marketing activities and communicates value proposition to customers.

• Identifies and drives the development of new market opportunities in the designated market.

• Manages administrative procedures in sales processes and supports cash collection and project management activities, when needed.

• Prepares offers in coordination with the bid and proposal department and/or the Marketing Manager.

• Ensures appropriate technical and financial aspects of offers are in place, including prices and trading conditions.

License to Operate / Core Values

• Demonstrates ABB’s core values and group safety and integrity standards and acts accordingly.

• Implements and ensures compliance with the ABB code of conduct, global and local standards, tools, policies, and processes in their assigned area.

• Ensures adherence to all relevant internal and statutory regulations and policies.

• Ensures integrity and compliance with ABB values and ethics in all activities.

• Demonstrates an understanding of Health, Safety, and Environment (HSE) terms, concept application, reporting, and risks.

Collaboration / Leadership

• Builds long lasting customer relationships and manages the resolution of their specific needs/issues.

• Ensures knowledge sharing and cross-division and cross-country collaborations.