About the role
At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!
We are looking for a Senior Product Manager to lead our Provider Data & Directory experiences. This role will own the strategy, roadmap, and execution for how provider data is structured, exchanged, surfaced, and ranked across our platform. You will work at the intersection of data infrastructure, search relevance, and healthcare interoperability (including FHIR-based integrations) to ensure members can find the right provider quickly and reliably.
This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.
What You’ll Do
- Product Strategy & Ownership
- Define and execute the product vision and roadmap for provider directory data and ranking systems.
- Drive initiatives that improve provider discoverability, match quality, and conversion across the user journey.
- Partner with Data Engineering, Data Science, and Clinical/Operations teams to align product strategy with business and care outcomes.
- Ranking & Relevance
- Own the design and optimization of ranking logic for provider directories.
- Identify and prioritize the provider attributes (e.g., licensure, specialty, availability, outcomes, engagement signals) that most influence relevance scoring.
- Continuously test and improve ranking algorithms using experimentation frameworks and user behavior data
- Data & Interoperability (FHIR)
- Lead product requirements for provider data ingestion, normalization, and exchange using standards such as FHIR (R4).
- Collaborate with engineering to ensure accurate mapping of provider attributes across internal systems and external partners.
- Define strategies to improve data quality, completeness, and timeliness across integrations.
- Cross-functional Execution + Continuous Improvement
- Translate complex technical systems (ETL pipelines, data models, APIs) into clear product requirements.
- Identify gaps in provider data quality and interoperability workflows.
- Drive adoption of best practices in data governance, and schema design.
- Establish metrics and dashboards to monitor provider search performance and directory accuracy.
- •Talkspace offers flexible work arrangements for therapists, allowing them to work remotely.
- •The platform connects therapists with a large, diverse client base, enhancing professional reach.
- •Talkspace's focus on mental health accessibility aligns with growing societal demand for such services.
- •Limited public information about Talkspace's employee benefits and compensation structure.
- •The company faces competition from other telehealth platforms offering similar services.
- •Contract positions may lack job security and benefits compared to full-time roles.
- •Talkspace provides therapy through secure messaging, differentiating it from traditional face-to-face sessions.
- •The platform's emphasis on reducing mental health stigma is a core part of its mission.
- •Talkspace has a wide geographical reach, hiring therapists across many states for greater accessibility.
Aplyr's read
Talkspace is a leading online therapy platform, attracting professionals dedicated to making mental health care accessible and reducing stigma around seeking help.
What's promising
What to watch
Why Talkspace
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About Talkspace
Talkspace is an online therapy platform that connects individuals with licensed therapists through a secure messaging and video chat interface. By providing accessible mental health services, Talkspace aims to reduce the stigma around seeking help and improve the overall mental well-being of its users.
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