About the role

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

We are looking for a dedicated and proactive VIP Relationship Manager (VIP RM) to join our Eastern EU team.

As a VIP RM, you will play a key role in expanding our base of VIP clients in the broader Eastern part of the European Union. This role is focused on active traders, high-net-worth individuals (HNWIs), family offices, prop trading desks, and smaller corporate clients, driving our growth through partnerships and key client development in parallel to our institutional team, which, on the other hand, focuses on larger professional, enterprise and institutional clients.

What You'll Be Doing

Your primary goal will be to drive trading volume and maximize Assets Under Management (AUM) in the region through onboarding and retention of VIP clients.

Revenue and Product Strategy
Formulate a revenue strategy and optimization plan based on OKX's European product offerings. Collaborate closely with the product team to gather feedback from clients, identify optimization opportunities, and enhance relevant product features.

Strategic Leadership and Partnerships
Work closely with the local executive leadership team to contribute to the company's overall strategic direction. Lead partnership efforts in Europe by identifying suitable partners and executing negotiations to expand reach and revenue streams.

Client Management and Growth
Manage relationships with High Net Worth Individuals (HNWI) and key clients in Europe, ensuring positive customer experiences through proactive account management. Build long-lasting client relationships to secure referrals and originate new prospective clients, while working with operations to address potential roadblocks.

Compliance and Brand Advocacy
Oversee legal and compliance aspects, including adherence to the relevant regulations, client KYC/AML processes, and reporting to ensure all activities meet the highest standards. Serve as a brand ambassador, educating customers on OKX's full value proposition, from trading tools to yield products, while escalating feedback to improve platform compliance and user experience.

What We Look For In You

Core Qualifications

Bachelor’s degree in Business, Marketing, Finance, or a related field (or equivalent professional experience in fintech/crypto).
Fluency in English and additional EU languages (e.g., Romanian, Serbian, Polish) considered a strong plus for regional client engagement.

Industry Expertise

5+ years of proven experience in VIP business development and account management within crypto, fintech, trading, or wealth management, ideally in EU.
Track record of driving trading volume, AUM growth, and high-value client onboarding/retention in competitive markets like spot, margin, or derivatives trading.
Technical and Analytical Skills
Strong analytical skills to interpret market data, user behavior metrics, and performance dashboards for revenue optimization and product feedback loops.
Deep familiarity with crypto products (e.g., perpetuals, staking, Earn, fiat integrations) and trading platforms.

Soft Skills and Leadership

Exceptional communication, negotiation, and relationship-building abilities, with experience managing VIPs such as HNWI, family offices, proptrading desks.
Goal-oriented mindset with a history of exceeding KPIs in user acquisition, retention, and revenue targets through data-driven strategies.
Compliance and Market Knowledge
In-depth understanding of MiCA, MFSA, AML/KYC, EDD, and CEE financial regulations, including cross-border licensing and risk management.
Proven ability to collaborate with legal, product, and ops teams to mitigate compliance risks while enhancing client experiences.

Nice to Have

Experience working across time zones and cross-cultural teams
Bonus points if you have previously worked at a crypto exchange!
Passionate about blockchain technology and the crypto payments space

Perks & Benefits

Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!

#LI-SK1
#LI-REMOTE

Notice:

All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

Skills & Tags

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Aplyr's read

OKX is a dynamic cryptocurrency exchange attracting tech-savvy professionals focused on digital finance innovation and security.
Synthesized from recent postings & public sources

What's promising

•OKX offers a robust platform for trading a wide range of digital assets.
•The company emphasizes security, crucial in the volatile crypto market.
•OKX is expanding globally, offering diverse career opportunities.

What to watch

•Cryptocurrency markets are highly volatile, posing inherent risks.
•Regulatory scrutiny on crypto exchanges can impact operations.
•Competition among crypto exchanges is intense, requiring constant innovation.

Why OKX

•OKX integrates advanced security measures to protect user assets.
•The platform supports a variety of digital asset derivatives.
•OKX's global reach includes roles in diverse regions, enhancing cultural diversity.

Aplyr’s read is generated by AI from public sources. Was it useful?

About OKX

OKX

okx.com

View company

OKX is a leading cryptocurrency exchange that provides a platform for trading various digital assets, including cryptocurrencies and derivatives. With a focus on security and user experience, OKX aims to empower users to trade and invest in the digital economy effectively.