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Lead / Manager

Specialty Pharmacy Technician

Confirmed live in the last 24 hours

Shields Health Solutions

Shields Health Solutions

Albany, NY
On-site
Posted April 15, 2026

Job Description

 

Specialty Pharmacy Technician (CPhT)

$4,000 Sign‑On Bonus | Specialty Pharmacy | Patient‑Focused Care

Job Purpose:

The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services.  Candidates MUST be nationally certified and registered as a technician with the State of employment. We are seeking a Certified Pharmacy Technician (CPhT) with extensive experience.  

Job Duties:

  • Interpret and enter prescriptions;
  • Clarify prescription orders with pharmacist and/or clinician as appropriate;
  • Label and fill prescriptions for the pharmacist to verify;
  • Perform pharmaceutical calculations;
  • Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication;
  • Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids;
  • Prepares medication for delivery to patients and departments;
  • Answers, resolves and triages inbound inquiries;
  • Provides outbound therapy/medication adherence check-ups;
  • Secures refill prescriptions;
  • Resolves insurance related issues and assists patients with various forms of financial assistance;
  • Maintains pharmacy inventory including drug ordering and receiving;
  • Communicate directly with patients over the phone to assist them in the awareness of their medications;
  • Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up;
  • Manage, organize, and update relevant data using database applications;
  • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;
  • Identify trends, resolves problems; recommend improvements; implements change;
  • Actively participates in process improvement initiatives;
  • Acts as a  value-added business partner to stakeholders throughout the organization;
  • Protects organization's value by keeping information confidential;
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations;
  • Other duties as assigned

Experience/ Education:

Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are registered with the State of employment and also nationally certified as a CPhT.  Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe.  Continued employment is contingent upon meeting these requirements.

Years of Experience: Required 1+ years, Preferred 5+ years experience as a Pharmacy Technician

Skills:  strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other database programs and able to extract relevant information; strong organizational and interpersonal skills a must 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

This information is being provided to promote pay transparency and equal employment opportuniti

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