Sales Operations Analyst (Dec.26/May 27 Grads)

Focused on analyzing business operations and reporting outcomes

This position is not available for visa sponsorship.
This position is not eligible for relocation assistance

At Netsmart, improving care delivery isn’t just our aspiration, it’s our passion!   

For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the behavioral health, human services, and Post-Acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care. 

Launch Your Career with Purpose

As an Early Career Associate, you’ll grow, contribute, and make an impact from day one. This is your chance to build a strong foundation in healthcare technology while developing the skills that matter most.

What You’ll Gain:

• Problem Solving – Dive into real client challenges and sharpen your critical thinking.

• Analytics – Turn data into insights that drive smarter solutions.

• Time Management – Master the art of prioritizing and meeting deadlines.

• Communication – Build confidence in client and team conversations.

• EMR Experience – Get hands-on with healthcare platforms that power care delivery.

• Relationships – Start building trust and rapport with clients and colleagues.

• Emotional Intelligence – Lead with empathy and professionalism.

• Adaptability – Thrive in a fast-moving, ever-changing environment.

• Initiative – Take charge of your growth and contribute meaningfully.

• Collaboration – Work across teams to solve problems and deliver results.

• Data Awareness – Spot trends and inform decisions with healthcare data.

• Growth Mindset – Stay curious, keep learning, and never stop improving.

Sales Operations Analyst
The Sales Operations Analyst supports the processes, reporting, systems, and initiatives that enable sales teams to operate efficiently and effectively. This role partners with cross-functional stakeholders to analyze data, improve business processes, maintain operational tools and systems, support forecasting and reporting activities, and provide insights that drive informed decision-making. The ideal candidate is analytical, detail-oriented, and proactive, with a passion for problem-solving, process improvement, and leveraging data to support business growth and operational excellence.

Responsibilities:

• Monitor operational status and manage intervention and problem solving with project managers and operations managers.

• Proactively identify and implement data improvements, enhancements, and system customizations that meet business requirements.

• Support weekly, monthly and quarterly reporting.

• Communicate with cross functional teams to ensure leaders are up to date and engaged in high-priority initiatives

• Participate or lead process design, process implementation, or process improvement initiatives

• Implement and coordinate the operational aspects of ongoing projects including review status of projects and budgets.

• Assess operational issues, and develop resolutions to meet productivity, quality, and client satisfaction goals and objectives.

Qualifications

Required

• Bachelor's degree or equivalent relevant work experience

• Proficient in Microsoft Office with advanced Excel skills

• Effective and efficient communication skills and be able to organize, prioritize and schedule a high workload

• Demonstrated analytical and problem-solving abilities.

• Strong collaborative skills and the ability to communicate effectively with various audiences.

Preferred

• Experience with operational analysis including data collection, reporting and analytics

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found here.