LATAM Risk&AI Manager

Confirmed live in the last 24 hours

Feedzai

São Paulo, Brazil

On-site

Posted March 26, 2026

Job Description

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.

We are looking for a highly motivated and technically strong leader to join our Customer Success organization as a Risk & AI Manager. You will lead a cross-functional team of Risk Consultants, Data Scientists, and Business Analysts who work side-by-side with some of the world’s largest financial institutions and merchants to help them fight fraud and unlock the full value of Feedzai’s platform.

Your team’s mission is to ensure clients extract measurable value from Feedzai by delivering optimized fraud strategies, machine learning models, business-aligned risk logic, and data insights. You will manage a portfolio of high-impact client projects, lead technical and strategic decision-making, and grow a team of domain experts and problem solvers who understand both the product and the business.

Your Day to Day:

Lead a distributed team of Risk Consultants, Data Scientists, and Business Analysts across multiple client engagements (typically 6–8 active projects);
Ensure the delivery of fraud detection strategies, rules, models, and analysis that meet client goals and align with Feedzai's best practices;
Translate complex business objectives into data-driven solutions and clear technical action plans;
Guide the integration and validation of Feedzai’s real-time and batch analytics into client environments;
Support your team in identifying misfit cases, scoping performance improvements, and proactively recommending enhancements;
Collaborate with Engineering, Product, and Delivery to align on scope feasibility, performance requirements, and long-term strategy;
Mentor your team, manage performance reviews, and support professional development through feedback, coaching, and career planning;
Stay current with fraud patterns, machine learning best practices, and how they apply in real-world financial systems.

You Have and Know-How:

MSc or PhD in Computer Science, Engineering, Applied Math, Physics, Statistics, or another technical/quantitative discipline
Strong background in data science, fraud detection, or real-time decision systems
Hands-on experience with machine learning, data analysis, and scripting languages such as Python or R
Familiarity with big data platforms such as Spark, Hadoop, or cloud-native data pipelines
Experience managing technical teams in cross-functional delivery environments
Ability to navigate ambiguity, translate between technical and business needs, and prioritize effectively under pressure
Excellent communication and storytelling skills — able to work with both client SMEs and Feedzai's internal stakeholders
Experience in financial crime prevention (fraud, AML, risk strategy) is highly valued

The Customer Success Team is responsible for delivering our product to our clients. This includes education, configuration, solution development, and risk strategy to enable our clients to address their pain points. We collaborate with our clients to ensure they have the right solution, build out a strategy and tra

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