Student Records Technician

The USC Admission Processing Center is seeking a Student Records Technician (Quality Assurance Technician) to join our team. Are you results-oriented? Do you have an eye for detail? Do you have a proven track record for accuracy in your data input? If so, our Quality Assurance Technician position may be of interest to you. The Quality Assurance Technician researches and responds to inquiries and requests for information. Enters student data and maintains student records database.

This role assists individuals requesting information by telephone, mail, and/or in person. Routes calls or takes messages as necessary. Ensures that system generated replies are sent to potential students, students or others requesting information. The following are among the core accountabilities for this position:

• Data Entry of admission inquiry information into the Slate system
• Responsible for the matching of current admission records or creation of new admission records in the Student Information System.
• Prepping of financial aid documents
• Tracking financial aid documents in the SIS and Dexflow systems.
• Responsible for tax form data entry into the Student Information System.
• Enter coursework grades and number of course units into DARWIN.
• Produce Transfer Credit Reports

The selected candidate will be expected to enter, edit or ensure correctness of data or standard departmental documents. Set-up and maintain files and records, which may contain confidential student information. Perform other related duties as assigned or requested. This position reports to the Admission Processing Manager.

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.

Please submit a cover letter and resume as part of your application.

The hourly range for this position is $21.08-$25.08. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

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Job Qualifications

Minimum Education:
-High School or equivalent

Minimum Experience:
-1 Year

Minimum Field of Expertise:
-General office

                                                  

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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