Analyst - Underwriting Services(NEO)

Description:

As part of the Underwriting Services team, your main job is to check mortgage applications to make sure everything is filled out correctly and nothing is missing. You will look at financial documents like income, Asset statements, Purchase contract and credit reports, and enter the information into the system. If anything is missing or unclear, you will contact the appropriate stakeholder to get it fixed. Your strong attention to detail, good judgment, and focus on customer service will help support our goal of making homeownership possible for more people.

Key Responsibilities:

· Review and Evaluate Applications:

Check initial mortgage applications to make sure all the necessary information is filled out correctly and completely.

· Verify Documents:

Confirm that the applicant's credit reports, income proof (like pay stubs or tax returns), bank statements, and purchase agreements are correct and match the application.

· Data Entry:

Carefully enter information from mortgage documents into the company’s systems and underwriting tools, making sure all data is accurate and up to date.

· Use Company Tools:

Upload and organize the correct documents in the company’s internal systems and portal used for the underwriting process.

· Follow Guidelines:

Ensure all application review work follows company policies, underwriting rules, and legal regulations in the mortgage industry.

· Communicate with Stakeholders:

Work closely with applicants and Mortgage Ops team and other team members to ask for missing documents, explain decisions, and give updates on the application status.

· Keep Records:

Maintain clear and accurate records of what documents were approved or rejected, the reasons why, and what additional information is needed.

· Stay Informed:

Keep yourself updated on any new industry practices, rule changes, o