About the role

Our Company

At EOS, we are building a high‑performing, values‑driven organisation where people are empowered to do their best work. We believe in clarity, accountability, and continuous improvement, and we use technology thoughtfully to support our teams and customers. Salesforce plays a critical role in enabling our commercial, operational, and customer‑facing teams to work efficiently and with confidence.

The Role

The Salesforce Functional Administrator is responsible for the day‑to‑day functional management of Salesforce, ensuring the platform effectively supports business processes and user needs. This role partners closely with Sales, Customer Success, Marketing, and Operations teams to translate requirements into scalable, user‑friendly Salesforce solutions.

This is a hands‑on role focused on configuration, optimisation, and user enablement rather than heavy development.

Key Accountabilities

Act as the primary functional owner of Salesforce, ensuring it aligns with business processes and objectives
Gather, document, and translate business requirements into Salesforce configurations and enhancements
Configure and maintain Salesforce features including objects, fields, page layouts, flows, validation rules, reports, and dashboards
Manage user access, profiles, permission sets, and data quality standards
Support release management, including testing, documentation, and user communication
Provide ongoing user support, training, and guidance to drive adoption and effective use
Collaborate with technical teams, vendors, or developers where custom solutions or integrations are required
Monitor system performance and proactively identify opportunities for improvement
Maintain clear documentation of processes, configurations, and best practices

What You’ll Bring

Proven experience as a Salesforce Administrator with a strong functional focus
Solid understanding of end‑to‑end business processes, particularly within sales, service, or revenue operations
Experience translating stakeholder needs into practical Salesforce solutions
Strong communication skills and confidence working with non‑technical users
A structured, detail‑oriented approach with a continuous improvement mindset
Salesforce Administrator certification (preferred but not essential)

What Success Looks Like

Salesforce is intuitive, reliable, and well‑adopted across the organisation
Users feel supported and confident using the platform
Business requirements are delivered clearly, efficiently, and with minimal rework
Data quality and reporting accuracy continuously improve
Salesforce evolves in line with business growth and changing needs

Why Join EOS

Opportunity to shape and influence how Salesforce supports the wider business
Collaborative, people‑first culture with a strong focus on ownership and accountability
Exposure to diverse stakeholders across regions and functions
Commitment to learning, development, and doing meaningful work

Belonging at EOS

At EOS, we are committed to creating a workplace where everyone feels respected, included, and able to thrive. We welcome applicants from all backgrounds and experiences and believe that diverse perspectives make us stronger. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.

#INDEMEA

Skills & Tags

go ai data marketing sales

Aplyr's read

EOS IT Solutions excels in IT services, with a strong emphasis on cloud computing and cybersecurity, attracting tech-savvy professionals seeking dynamic roles.
Synthesized from recent postings & public sources

What's promising

•Strong focus on cloud computing and cybersecurity, aligning with industry growth trends.
•Diverse range of technical roles offers career growth and skill development.
•Global presence provides opportunities for international experience and exposure.

What to watch

•Limited public information about company culture and employee satisfaction.
•Potentially high-pressure environment due to rapid tech advancements.
•Dependence on large-scale IT projects may lead to fluctuating workloads.

Why EOS IT Solutions

•Specializes in niche areas like audio-visual field technology and smart hands services.
•Offers a mix of technical and logistics roles, catering to varied skill sets.
•Emphasizes project management across IT services, ensuring structured career paths.

Aplyr’s read is generated by AI from public sources. Was it useful?