About the role

Aplyr's Quick Take

This role is about managing a team that supports engineering operations, ensuring they meet service levels and performance metrics. You'll be coordinating daily activities, coaching team members, and working with other teams to achieve operational goals. It's primarily a management position rather than a hands-on technical role.

Good fit

Ideal candidates have at least 5 years of experience in a similar support or operational role, with a strong background in team management. A collaborative working style and the ability to drive performance metrics are essential.

Worth noting

The role emphasizes team coaching and performance evaluation, which may appeal to those looking to develop their leadership skills. However, the position may not offer much technical work, which could be a downside for those wanting hands-on engineering experience.

Position:

Assistant Manager, Engineering Operation

Job Description:

Principal Accountabilities
• Organises team activities and interfaces with other teams to ensure operational services to customers and business team met internal & external customer services levels and operational KPIs.
• Implements service and team strategy plans and goals in collaboration with other teams/customers.
• Coaching & training of team
• Review business performance metrics, provides governance and resolution support
• Implement and drive documentation and reporting of key metrics and results

Job Complexity
● Coordinates and supervises the daily activities of business or technical support or production team
● Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
● Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager
● Typically does not spend more than 20% of time performing the work supervised
● Accountable for the results of medium-sized routine support or production operations teams
● Solves problems based on practice and precedent
● Trains team members and provides input to employee performance evaluations

Experience / Education
Typically requires a 4 year degree and a minimum of 5 years of related experience; or an advanced degree without experience; or equivalent work experience.

Location:

CN-Shenzhen, China (Upper Hills, Huang Gang Rd)

Time Type:

Full time

Job Category:

Business Support

Aplyr's read

Arrow Electronics is a key player in technology solutions, employing a diverse workforce from engineers to sales professionals to drive innovation in electronics distribution.
Synthesized from recent postings & public sources

What's promising

•Strong global presence with operations in over 80 countries, offering vast career opportunities.
•Diverse role offerings from engineering to sales, catering to various career paths.
•Focus on cutting-edge technology solutions, keeping employees at the forefront of industry advancements.

What to watch

•Highly competitive industry may lead to pressure on margins and job security.
•Complex organizational structure could lead to bureaucratic challenges.
•Rapid technological changes require constant skill updates, potentially increasing employee stress.

Why Arrow Electronics

•Specializes in both electronic components and enterprise computing solutions, offering a broad industry scope.
•Strong emphasis on innovation, reflected in diverse engineering and technical roles.
•Global distribution network provides employees with international exposure and opportunities.

Aplyr’s read is generated by AI from public sources. Was it useful?