Atlassian Cloud Engineer

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About This Role

We’re seeking an Atlassian Cloud Engineer to serve as the primary administrator and strategic owner of our Atlassian ecosystem. This role blends deep technical expertise with strong project management instincts to ensure Jira, Confluence, and related tools are optimized for collaboration, delivery, and service management. You’ll act as both platform owner and change agent driving innovation, best practices, and adoption as the business scales.

What You’ll Be Working On

• Owning day-to-day administration and long-term strategy for the Atlassian suite, including Jira Software, Jira Service Management, Confluence, Opsgenie, Product Discovery, and Statuspage

• Customizing workflows, permissions, dashboards, and automation to improve project execution, visibility, and cross-team collaboration

• Partnering with project managers, business leaders, and IT teams to embed effective project management and ITSM practices within Atlassian tools

• Designing advanced reporting and analytics using eazyBI, JQL, filters, CQL, and dashboards to support real-time decision-making

• Acting as the escalation point for complex platform issues, working closely with Atlassian Support and internal Service Desk teams

• Leading platform enhancements by staying ahead of Atlassian’s roadmap and championing adoption of new features

• Driving AI initiatives within the Atlassian ecosystem, including building custom agents using Atlassian Rovo and implementing the Rovo MCP server

• Collaborating across IT to ensure reliability, security, and alignment with broader business objectives

What You’ll Bring to the Team

• 3+ years of experience administering Atlassian Cloud environments in enterprise settings

• Proven ownership of Jira and Confluence customization, site administration, and day-to-day operations

• Advanced expertise in Jira project configuration, including workflows, permission schemes, issue security, issue types, field configurations, and project roles

• Strong command of Jira Query Language (JQL), Confluence Query Language (CQL), and eazyBI for advanced reporting

• Experience implementing and operating ITSM processes in Jira Service Management (Incident, Change, Problem, CMDB/Assets)

• Solid understanding of RBAC, change control, release management, and system administration best practices

• Experience configuring authentication and authorization with Okta or similar IAM providers

• Familiarity integrating Atlassian tools with other business systems and working with structured data formats (JSON, YAML)

Bonus Points

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