Operations Supervisor

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Operations Supervisor - JLL

What this job involves - The Operations Supervisor will supervises team members in responding to Utilities general maintenance problems in multiple areas such as electrical, HVAC, plumbing, mechanical, facilities and BAS systems. Organizes, directs and controls the daily operations of various facilities maintenance activities and projects. Ensures that work activities and/or projects are completed on time and within budget, where applicable. Assigns duties and follow-ups to inspect quality of work including the proper use of procedures and materials and adherence to a variety of local building codes and other standards. Ensures that employees work in a safe and efficient manner. Routinely provides advice and assistance in completing the most difficult assignments. Interacts regularly with other Supervisors and skilled trade’s employees, contractors, and members of hospital administration and management.

 What your day-to-day will look like:

• Collaborate with managers, planners, and scheduling teams to ensure all work generated through the CMMS is completed safely, on time, and to quality standards that meet or exceed customer expectations

• Monitor and achieve company KPIs including safe work practices, work order closure rates, training compliance, and performance management objectives across your team

• Develop strong relationships with JLL and client stakeholders, learning organizational cultures and protocols to make informed decisions and serve as a liaison between operations teams and support business units

• Establish project execution strategies, take ownership of deliverables, and provide leadership through abstract thinking, problem-solving, and strong organizational skills

• Manage staffing requirements including work schedules, assignments, vacation coverage for other supervisors, and the onboarding process for new hires

• Oversee and coordinate the training program for your business unit in collaboration with JLL's national training initiatives while ensuring team members complete formal goals and performance reviews on schedule

• Conduct regular field checks and oversight activities, performing inspections to review work progress, results, and documentation quality

• Orient, train, and develop employees by establishing clear standards and objectives, evaluating performance, and maintaining confidential personnel information

• Coordinate with customer personnel to communicate project details including purpose, duration, potential disruptions, and other relevant conditions that may impact operations

• Plan and document material and manpower needs while developing accurate cost estimates for corrective work orders, preventative maintenance activities, and construction projects

Required Qualifications:

• 2+ years of supervisory or team leadership experience in an operational or facilities environment

• Strong working knowledge of building systems including HVAC, electrical, plumbing, and mechanical equipment

• Demonstrated ability to read and interpret blueprints, technical manuals, and building management system interfaces

• Proven experience managing multiple priorities in fast-paced environments while maintaining attention to detail and quality standards

• Excellent communication skills with the ability to interact professionally with clients, vendors, and team members at all levels

• Proficiency with computerized maintenance management systems (CMMS) and Microsoft Office applications

• Valid driver's license and ability to travel between multiple properties as needed

Preferred Qualifications:

• Associate's or bachelor's degree in facilities management, engineering, business administration, or related field

• Professional certifications such as Certified Facility Manager (CFM), Building Operator Certification (BOC), or System Maintenance Administrator (SMA)

• Experience with building automation systems and energy management platforms

• Background in commercial real estate, corporate campuses, or large-scale facility operations

• Knowledge of OSHA regulations, EPA compliance requirements, and sustainability best practices

Location: Bradley, IL

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

92,400.00 – 101,200.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Bradley, IL

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.