Senior Associate, Seller Owned Channels

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role: 

At eBay Australia, our Seller Marketing team helps sellers start, grow, and thrive on our marketplace. We connect sellers to the programs, tools and insights that matter most to their business success, translating strategy into clear, timely, and effective communications that drive engagement and action. Working closely with teams across Seller Growth, Product, Category, Operations, and Analytics, we develop high-impact campaigns and content that support sellers through every stage of their journey.

The Senior Associate, Seller Marketing Owned Channels will lead seller communications across key owned touchpoints, while working in a collaborative and flexible team environment. This role plays a critical part in crafting how and when sellers hear from eBay, ensuring communications are relevant, well-coordinated, and aligned to business priorities. 

Reporting into the Seller Marketing & Engagement Lead, this role combines channel strategy, campaign briefing and development, content delivery, and stakeholder management, to influence seller experience at scale.

What you will accomplish: 

• Develop and deliver coordinated seller campaigns across channels (including email, onsite banners, push notifications, SMS and web pages), ensuring a cohesive seller experience aligned to key business priorities. 

• Brief campaigns effectively by defining objectives, audiences, key messages, channel approach, and success measures. Coordinate efforts with interdisciplinary teams to implement those plans within timelines.  

• Improve seller engagement with communications by optimising targeting, content, cadence, and channel mix, using performance insights to increase engagement and action.

• Partner with Product, Seller Growth, Operations, Analytics, and Category teams to bring key initiatives to market and translate business updates into seller-friendly communications.

• Lead and optimise our seller marketing calendar to reduce message overlap, and ensure sellers receive timely, relevant, and well-sequenced campaigns.

• Testing, reporting and campaign analysis to find opportunities for improvement, helping increase marketing effectiveness. Sharing insights and identifying new ways to support seller success and business growth.

What you will bring:

• Experience in lifecycle, CRM, content or owned-channel marketing, with a track record of turning business needs into effective campaign or communications plans.

• Strong campaign planning and briefing skills, including the ability to define objectives, audiences, messaging, channel strategy, and measures of success.

• Confidence working cross-functionally with a range of partners, balancing multiple priorities while maintaining strong attention to detail and delivery quality.

• A data-driven approach, including experience using campaign results and customer insights to optimise performance and future communications.

• Familiarity with marketing workflows, campaign planning, agency briefing, and marketing operations, ideally in an ecommerce, marketplace, or digital environment.

• This role is based in Australia and works closely with local and stakeholders; occasional flexibility in working hours may be helpful when partnering across teams and time zones. 

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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