About the role
About the Role
We are looking for a Design Engineer (Product Manual) to develop and manage product manuals and customer-facing documentation for air conditioning products.
This role focuses on translating technical information into clear, user-friendly product materials to support product launches, after-sales service, and customer understanding.
Key Responsibilities
Prepare and maintain product manuals and user documentation (installation, service, and product guides)
Support development of customer-facing product literature for new products and updates
Compile and organize technical data from engineering teams into clear and structured content
Ensure documentation is accurate, consistent, and easy to understand for customers and service teams
Design and format materials using Adobe Illustrator, InDesign, and Photoshop
Manage documentation updates, version control, and website uploads
Support Sales and Service teams with product information and documentation needs
Coordinate with cross-functional teams to ensure timely delivery of manuals for product launch
Qualifications & Skills
Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related field)
2–3 years of experience in HVAC or related field (documentation, service, or engineering support)
Basic understanding of air conditioning (HVAC) systems
Proficient in Microsoft Office (Excel, PowerPoint)
Familiarity with Adobe tools (Illustrator, InDesign, Photoshop)
Knowledge of AutoCAD / SolidWorks is a plus
Strong attention to detail and ability to organize information clearly
Good command of English
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Aplyr's read
Carrier is a global leader in HVAC and refrigeration, attracting professionals in engineering, environmental health, and safety, with a focus on innovation and sustainability.
What's promising
- •Carrier's strong global presence ensures diverse career opportunities across multiple regions.
- •The company invests in technological innovation, enhancing its product offerings and market competitiveness.
- •Carrier's commitment to sustainability aligns with growing environmental concerns and industry trends.
What to watch
- •The HVAC industry faces cyclical demand, impacting job stability during economic downturns.
- •Carrier's large organizational structure may slow decision-making processes.
- •Intense competition in the HVAC sector could pressure profit margins and growth.
Why Carrier
- •Carrier pioneered modern air conditioning, establishing a legacy of innovation.
- •The company offers comprehensive solutions, integrating HVAC, refrigeration, and fire and security systems.
- •Carrier's focus on sustainability is evident in its energy-efficient product lines and corporate practices.
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About Carrier
Carrier is a global leader in heating, ventilation, air conditioning, refrigeration, and fire and security solutions.
