About the role

Aplyr's Quick Take

This role is about managing the transition between sales and service delivery, ensuring clients stay engaged and satisfied during the onboarding of Virtual Assistants. It's an individual contributor position focused on problem-solving and workflow creation, requiring proactive communication and clarity in executing client goals.

Good fit

Ideal candidates are experienced in client relations or project management, with a knack for organizing chaos and a proactive mindset. Those who thrive in fast-paced environments and enjoy direct client interaction will do well here.

Worth noting

The role emphasizes preventing client drop-off during a critical onboarding phase, which may indicate high pressure to perform early on. The position also requires a strong ability to work independently without waiting for direction.

About the Role

The Solutions Expert is the bridge between Sales and Service Delivery - the “Work Extractor” who captures value from deals right after a client deposits and before a Virtual Assistant (VA) is fully onboarded.

Your mission: prevent client drop-off, maintain post-sale momentum, and transform unclear goals into executable systems. You don’t wait for instructions — you hunt for clarity. Through discovery, auditing, and collaboration, you turn chaos into a ready-to-deploy workflow in record time.

You ensure every client feels supported, every VA is informed, and every deal transitions seamlessly from excitement to execution — all within the crucial first two weeks.

Strategic Purpose

Act as a buffer between client deposit and VA onboarding.
Prevent churn by maintaining engagement during the onboarding gap.
Provide psychological reassurance through expert, high-touch interactions.
Build the bridge between Sales wins and operational execution, ensuring Day 1 readiness.

Skills & Tags

go ai data sales

Aplyr's read

Wing Assistant specializes in virtual assistant services, attracting professionals interested in remote work and operational efficiency.
Synthesized from recent postings & public sources

What's promising

•Offers diverse roles, from AI product management to virtual assistance.
•Remote work opportunities cater to a global talent pool.
•Focuses on operational efficiency, appealing to productivity-driven professionals.

What to watch