Solutions/Sales Engineer

Raycast makes it simple, fast, and delightful to control your tools. We're seeking our first commercial teammate to help shape the foundation of our enterprise motion. This is not a traditional sales role. We need a hybrid operator who blends product-thinking, technical curiosity, and early go-to-market building to support our growing base of technical users and organisations.

Raycast started as a native Mac application with a significant focus on top-notch UI and interactions, and we've since expanded to iOS and Windows. We genuinely care about user experience, performance, privacy and ease of use across platforms. We have had enough of dealing with slow and clunky tools. Raycast is our attempt to let you enjoy your daily workflows without all the distractions.

Having established Raycast on macOS and expanded to new platforms, we're now seeing strong organic adoption within engineering teams and technical organisations. Individual users love Raycast, and increasingly, entire companies want to adopt it. We need someone to help us understand these patterns, support technical evaluations, navigate security and procurement processes, and build the early foundations of our enterprise motion, all while respecting the product-led, engineering-first culture that defines us.

For this, we are seeking a Commercial Operator who will be the cornerstone of our interactions with technical buyers and enterprise users. You will be responsible for managing inbound interest, running thoughtful discovery, supporting security reviews, identifying usage patterns in large accounts, and partnering closely with our CEO and Head of Business Operations to shape our early GTM approach. We need someone who thrives in ambiguity, values clear communication, enjoys talking to engineers, and is committed to building rather than executing a playbook.

We're a fully remote company spread across Europe and looking for candidates based in the EEA or UK. This position is for a full-time employment.

In this role you will...

• Manage and qualify inbound from technical users and organisations. You'll be the primary point of contact for companies exploring Raycast for their teams. You'll run structured discovery calls, understand their workflows, and identify how Raycast fits into their environment.

• Navigate security, compliance, and procurement processes. You'll support organisations through vendor assessments, IT evaluations, and internal approval cycles. You'll partner with the Head of Business Operations to coordinate with engineering on technical questions and ensure smooth evaluations.

• Identify and map usage patterns in large accounts. You'll spot clusters of adoption within organisations, understand who the champions are, and help turn organic usage into structured rollouts.

• Build early GTM foundations. You'll create lightweight processes for discovery, qualification, and enterprise engagement. You'll document what works, identify ICP patterns, and help shape the repeatable parts of our commercial motion.

• Partner closely with leadership and cross-functional teams. You'll work alongside the CEO and Head of Business Operations to take over the repeatable parts of inbound, allowing them to focus on deeper projects and strategic conversations. You'll own the relationships with champions, technical evaluators, and key stakeholders throughout the evaluation and adoption process. You'll also collaborate to improve enterprise readiness and gather valuable feedback from technical buyers.

• Support technical evaluations and product workshops. You'll help teams of all technical backgrounds understand Raycast's capabilities, navigate AI features, extensions, admin controls, and security settings, and ensure they get the most value from the product.

You will be a great fit if...

• You have experience in PLG or developer tools environments. You've worked at companies like Notion, Vercel, Figma, Linear, Sourcegraph, Replit, Airtable, or similar product-led, technical tools. You understand how adoption starts with individual users and grows into enterprise accounts.

• You possess strong technical curiosity. You don't need to write code, but you can discuss AI features, integrations,