IT Business Analyst, Corporate Functions

Job Description:

Since its founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses. We place a high premium on developing innovative solutions–most of which are developed in tandem with our customers. And we continue to ensure that our customers receive timely, cost-effective service for our innovative products.

ITW’s differentiated business model comprises unique core capabilities: our proprietary 80/20 business process, customer-back innovation, and our well-known decentralized entrepreneurial culture. These capabilities are unmistakably ITW—and key to our longevity and strong performance.

ITW’s products and solutions are at work all over the world, in deep-sea oil rigs, aerospace technology, bridges and wind turbines, healthcare, the spaces in which we live and work, the cars we drive, and the mobile devices we rely on. We are never, whether we know it or not, more than a few steps from an innovative ITW solution.

ITW (NYSE: ITW) is a Fortune 300 global multi-industry manufacturing leader with revenue of $15.9 billion in 2024. and employs ~44,000 people operating in 51 countries. Our headquarters are in Glenview, IL. include a fitness center at no cost to the employees, a cafe, outdoor volleyball courts, walking trails around the facility, employee resource groups, corporate discounts, dry cleaning services, covered/outdoor parking, and much more. We are just a block away from the nearest Metra station, and it is a quick 20-minute train ride to downtown Chicago, museums, lakefront, and other activities.

More details on our benefits can be found on our website at https://www.itw.com/careers/benefits-compensation/

ITW is seeking an IT Business Analyst to be on-site in the Glenview, IL headquarters to engage our corporate functional partners seeking to leverage technology to further the effectiveness of their operations.  The Analyst will work with a small team responsible for consistent and meaningful engagement with each function.  Engagement will consist of strategic, solutioning/delivery, and support components.  The ideal candidate will quickly build relationships with their functional clients and in parallel, develop familiarity with their clients’ existing solutions. The Analyst will be building similar familiarity with Corporate IT’s operations, service offerings, and philosophy, to effectively represent those considerations to their functional clients. When the functional and IT foundational knowledge is in place, the successful Analyst becomes the trusted advisor and advocate for all stakeholders.

Key Responsibilities

• Own the business relationship management with the assigned corporate functions on behalf of Corporate IT
• Establish a network of key subject matter experts and process owners within the assigned corporate functions
• Understand the active and upcoming strategies for each corporate function, identify where IT engagement will be required or should be a strong consideration – viewed as a knowledgeable consultant with a business mindset
• Act as a liaison between business stakeholders and IT delivery teams during the planning and execution of system enhancements, upgrades, and integrations
• Support incident escalation and coordination when critical business applications are impacted.
• Help translate business needs into clearly defined technology requirements and assist IT teams in prioritizing work based on business impact
• Develop familiarity and expertise with the existing deployed solutions for each assigned corporate function, leverage the gained expertise to lead strategy and planning, plus providing recommendations and/or input into functional decisions
• Develop familiarity with the operational rhythms of each assigned corporate function, to effectively identify potential change impacts of forthcoming Corporate IT initiatives, effectively negotiate timing with functional and IT stakeholders
• Develop fluency with ITW’s IT Cybersecurity Policy and other compliance requirements, communicate and lead the coordination of associated initiatives to maintain or gain compliance
• Leadership and coordination of IT resources and services in support of multiple, simultaneous functional projects or initiatives, provide advocacy on behalf of the function when escalation within IT is required
• Lead for Corporate Function IT Team’s continuous improvement initiatives, process efficiency and facilitation
• Administrator for Corporate Function IT Team’s shared resources and repositories

Requirements:

• A bachelor’s degree in Business Administration, Information Systems, or a related field of study is required
• Minimum of 3- 5 years of experience serving in a business-facing IT role such as Technical Account Management, IT Relationship Management, or Business Systems
• Microsoft Office 365 or corresponding collaboration tool experience required, including SharePoint, Teams, and Office Suite
• Proven ability to build trusted relationships with business stakeholders and translate business needs into clearly defined technology requirements for IT delivery teams
• Ability to work onsite at the ITW corporate campus with flexibility in hours.
• Working knowledge of IT lifecycles, including system enhancements, upgrades, incident management, and operational support
• Excellent listening, interpersonal, written, and oral communication skills
• Excellent executive functioning: prioritization, planning, timely execution, and communication
• Self-starter, humble, self-aware in alignment with ITW’s culture

Preferred Qualifications

• Additional Microsoft Office 365 experience or familiarity desired: Power Platform (Applications, Automate, Business Intelligence)

Compensation Information:

The compensation package for the role offers a competitive base salary ranging from $89K - $107k annually.

ITW considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, geographic location, key skills, as well as market and business considerations.

In addition to a competitive salary, ITW employees in the U.S. are eligible for a comprehensive benefits package. This package includes medical, dental, vision, disability and life insurance programs. We also provide a 401k plan with both a company match and additional employer contribution, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Commuter benefits, Adoption Assistance, and Educational Assistance; Parental Leave, vacation, sick time, and 11 Paid Holidays.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.