Fulfillment Center Team Lead - Assurance Services

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

• The Fulfillment Center Team Lead supports HSN and Support Operations by coordinating daily workload monitoring inventory quality processes, and assisting the Area Manager with job assignments. You'll help improve accuracy, workflow efficiency, and team performance while maintaining a positive, collaborative environment.
• Schedule: Sunday–Wednesday, 6:00 a.m.–4:30 p.m.
  • You will report to the Assurance Services Area Manager.

Where You'll Work

• You will be fully onsite at our Piney Flats, TN Fulfillment Center. Relocation assistance is not available for this position.

What You'll Do

• Conduct daily workload planning and delegate team assignments.
• Monitor team performance and provide feedback to improve accuracy and productivity.
• Perform root cause analysis on inventory quality issues and support corrective actions.
• Complete daily reporting and communicate inventory‑related updates to leadership.
• Monitor incoming emails and communications regarding inventory quality concerns and ensure follow‑up.
• Work with the Area Manager and other Team Leads to maintain proper workflow.
• Support training projects and help foster a positive, team‑oriented culture.

What You'll Bring

• High school diploma or equivalent required; associate degree.
• Leadership experience required.
• 1–2 years warehouse experience and 1–2 years inventory control or quality experience.
• Problem‑solving skills in fast‑paced operational environments.
• Foster collaboration and support a positive team culture.
• Proficiency with computer systems

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.