About the role

Who we are

We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?

Redis Cloud Maintenance Operations team is hiring for an operator role.

We’re looking for a technically strong individual who has a passion for working on large-scale systems, supporting our valued customers, and operating state-of-the-art products.

Why would you love this job?

In this role, you will participate in the monitoring and operating of the Redis Cloud Environment, hosted on all major cloud providers.

We’re looking for team players who are highly motivated, with good attention to detail, and are technically oriented to be working in an intense production environment.

What you’ll do:

Perform maintenance activities on cloud infrastructure using various tools and methods
Troubleshoot and debug basic errors related to the maintenance activities
Read and analyze logs to identify issues
Coordinate maintenance activities and execute them
Escalate major issues to the relevant teams
Monitor large scale maintenances in real time
Perform post-maintenance checks for health and performance
Build upgrade and optimization batches
Follow and constantly improve runbooks

What will you need to have?

Student in a technical field or relevant technical experience (working in shifts- 80%-100% scope of work)
Basic understanding of networking
Basic understanding of cloud computing
Familiarity with Linux and Windows
Troubleshooting skills
Organized
Communication skills
Ability to work under pressure
Willingness to work in a fast-paced environment, including 24/7 availability and working in shifts around the clock

#LI-LM1
#LI-HYBRID

As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws.

Skills & Tags

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Aplyr's read

Redis excels in high-performance in-memory data solutions, attracting tech-savvy professionals who thrive in cloud architecture and data handling environments.
Synthesized from recent postings & public sources

What's promising

•Redis is renowned for its exceptional speed and efficiency in data processing.
•The company plays a crucial role in enhancing application scalability in modern cloud environments.
•Redis offers diverse career opportunities in engineering, sales, and marketing across global locations.

What to watch

•Competitive pressure from other in-memory data solutions could impact Redis's market position.
•Potential employees may face high expectations for technical expertise and performance.
•Rapid technological changes in cloud computing require constant adaptation and learning.

Why Redis

•Redis's focus on in-memory data structures sets it apart in the software industry.
•The company's solutions are integral to many cloud-based applications, emphasizing its industry importance.
•Redis's global hiring strategy reflects its commitment to diverse and inclusive growth.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Redis

Redis

redis.com

View company

Redis is a leading provider of an in-memory data structure store, known for its high performance and versatility in handling various data types. The company offers solutions that enhance application speed and scalability, making it a critical component in modern cloud architectures.