About the role
Career Area:
Technology, Digital and DataJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Description
Cat Digital Customer Support is seeking a Power Platform Developer to support a high-visibility Microsoft Portal and Microsoft Dynamics 365 application, specifically Contact Center, Customer Service, and Sales modules.
Key Responsibilities
- Develop and customize Microsoft Portals application using C#, JavaScript, TypeScript, and Power Platform components (Power Apps, Power Automate, Power Pages).
- Develop client-facing website and forms utilizing Power Apps Portal.
- Design and build custom solutions using Power Apps, Power Pages, and Power Automate.
- Develop and customize Dynamics 365 application, specifically Contact Center, Sales, and Customer Service modules.
- Translate User Interface (UI)/User Experience (UX) design wireframes into functional web applications.
- Develop responsive forms and workflows to streamline business processes.
- Designing, developing, and maintaining secure, scalable, and user-friendly web portals using Microsoft Power Pages.
- Utilize Copilot Studio to build, enable, and manage Copilot Studio Agents.
- Maintain intake channels such as chat, webforms, email, IVR, and other channels on the Portal.
- Collaborating with stakeholders to gather and analyze requirements, ensuring that the final product meets their needs.
- Build web experiences integrated with Dataverse, APIs, Microsoft Dynamics 365, and other enterprise data sources.
- Leverage Microsoft Power Platform tools, including Power Pages/Portals, Power Automate, Power BI, and Power Virtual Agents to deliver responsive, data-driven portal solutions.
- Build secure, role-based access for internal and external users.
- Writing clean, maintainable code and creating specifications that support business objectives.
- Configure authentication and authorization using Azure AD B2C, Microsoft Entra ID, or other identity providers.
- Follow best practices, uses reusable components, and delivers scalable tools across the Microsoft Power Platform.
- Stay up to date with emerging technologies and industry trends to ensure the application remains current and competitive.
Experience
- Bachelor's degree
- 3+ years experience with Microsoft Power Pages/Portals, Power Automate, and Power Platform development
- 3+ years experience with Microsoft Dynamics 365 Contact Center, Customer Service, and/or Sales
- Proficiency in HTML, CSS, JavaScript, jQuery, C#, and Liquid templates.
- Experience with creating and deploying Agents in Copilot Studio.
- Experience working with REST APIs, custom connectors, and JSON data.
- JavaScript UI frameworks such as React or Angular
- Knowledge of web security best practices and identity authentication systems.
- Experience integrating with external systems
- Strong understanding of agile delivery and development methodologies
- Proficiency in application development tools and quality assurance practices
Posting Dates:
June 25, 2026 - July 8, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community.
Aplyr's read
Caterpillar Inc. is a powerhouse in heavy machinery and engine manufacturing, attracting skilled engineers, technicians, and specialists to innovate and support global operations.
What's promising
- •Caterpillar's strong global market presence ensures stability and growth opportunities.
- •Investment in research and development fosters innovation in machinery and technology.
- •Diverse roles across engineering, manufacturing, and support functions offer varied career paths.
What to watch
- •Cyclical nature of construction and mining industries can impact job security.
- •Complex global supply chains may face disruptions affecting operations.
- •Environmental regulations could increase operational costs and require adaptation.
Why Caterpillar
- •Caterpillar's focus on sustainable solutions sets it apart in heavy machinery.
- •Extensive global footprint supports international career opportunities.
- •Commitment to employee development through specialized training programs.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Caterpillar
Caterpillar Inc. is a leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives.
