IT Business Analyst - CET Employee Experience

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

As a Business Analyst, you will act as a senior Solution Consultant in China Everyday AI and Core Collaboration&Productivity Suite areas, independently manage end-to-end business analysis workstreams, tackling complex business problems with emerging ambiguity. You will demonstrate a strong understanding of the business domain’s Everyday AI scenarios, related technologies(Google workplace & MS365, and their interdependencies, applying advanced tools and techniques to translate requirements into strategic implementation plans.

In this role, you will act as a trusted advisor to cross-functional teams, shaping stakeholder perspectives, handling process interdependencies, and significantly contributing to the design and validation of effective solutions. You are expected to be a tech champion for Everyday AI toolsets and lifting the business users’ expertise, hands-on with no-code/low-code AI products to rapidly build AI workflows and mockups for business validation. Also, you will lead the M365 migration project, specifically analyzing Google Service specific business scenarios to determine migration paths or alternative solutions. You will also mentor junior analysts and actively shape team processes, methodologies, and best practices within the broader Community of Practice.

Description of the area

Job Responsibilities

• Scope / (Content Leadership): Independently manage end-to-end business analysis workstreams, e.g. Everyday AI/Google/M365, without guidance, tackling problems with emerging ambiguity. Serve as the Solution Owner for China Everyday AI toolsets, defining the evolution of the China Everyday AI toolkit by orchestrating global AI offerings. Proficiently adapts a range of standard frameworks, mentors junior and intermediate BAs, and proactively shapes team ways of working and best practices.

• Accountability/Problem Solving: Leads the analysis of business problems in collaboration and productivity domain, performs thorough domain research, and drives root cause analysis. Accountable for delivering comprehensive requirements, contributing significantly to solution selection, and proactively identifying needs-solution discrepancies to propose creative improvements.

• Stakeholder Management: Identifies a diverse range of cross-functional stakeholders and builds reliance through deep business understanding to act as a trusted advisor. Facilitates workshops, resolves conflicts, and proactively shapes stakeholder perspectives to strategically manage expectations and align them with project goals. Interface with business partners to present AI workflow mockups, using rapid prototyping to align expectations and secure buy-in. 

• Impact/Strategy: Delivers impact that extends to a specific product, initiative, or cluster, contributing to domain goals by ensuring solutions provide demonstrable business value. Translates requirements into strategic implementation plans, influences tactical decisions, and contributes to long-term solution roadmaps.

• Complexity / (Product Size): Works at a solution or product level involving multiple solutions, handling ambiguous requirements and systematically interacting with stakeholders across a broader product environment. Evaluates solution impacts considering both immediate and long-term business implications.

• Business / Technical ability: Demonstrates a deep understanding of business and technical domains, technologies (e.g. Gemini, Copilot, Coze, M365, Google), and their interdependencies. Independently applies tools, principles, and techniques related to requirements, data, usability, and process analysis to manage interconnections and improve overall efficiency.

Qualifications

Education / Experience

• 5+ years of Business Analysis / Consultancy experience, with at least 3+ years in life sciences/pharma or the assigned business function being supported.

• Proven experience independently managing end-to-end BA workstreams, navigating ambiguous requirements on Employee Experience, and evaluating strategic solution options.

• Demonstrated experience in translating requirements into strategic implementation plans that align with overall business objectives.

Technical Skills

• Everyday AI Expertise: Advanced knowledge of AI concepts, prompt engineering, and building agents/workflows via no-code/low-code platforms, with responsible AI mindset (Ethics, Compliance, and Security).

• M365 Proficiency: Strong technical understanding of the Microsoft productivity suite and its interdependencies.

• Prototyping: Ability to quickly create mockups and technical proof of concepts to demonstrate EverydayAI utility.

• Advanced knowledge of Business Analysis/Consultancy concepts and practices, with intermediate expertise in at least one BA capability.

• Strong proficiency in requirements elicitation and documentation, ensuring comprehensive requirements traceability and consistent change management.

• Ability to independently apply tools, principles, concepts, and techniques related to requirements, data, usability, and process analysis.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.